I can't see why T4 could not have put the download onto a Thumb Drive that you 
supply Kaye.
Once they have proof of purchase and your redeemed Code I fail to see why they 
would not.
Anyway Severin has given you another option :-)

Cheers,
Ronni

Sent from Ronni's iPad

On 12/08/2012, at 1:42 PM, Severin Crisp <[email protected]> wrote:

> Kaye, I have a saved copy of the 4.7GB Mountain Lion installer which I will 
> happily put on a thumb drive for you.  I realise I may be committing a crime 
> here but respect your bona fides as to your purchase.  
> Drop in when convenient, but let me know in advance, we are not always at 
> home.  
> Enjoy today's rain
> Severin
> 
> On 12/08/2012, at 12:32 PM, kaye and geoff <[email protected]> wrote:
> 
>> Hi,
>> 
>> I've recently bought a new iMac loaded with Lion, and qualify for a free 
>> upgrade to Mountain Lion. I went through the dialogue to get my redeem code, 
>> but our internet connection is very poor out in the country, and the upgrade 
>> failed to download (timed out and told me my connection was too slow). No 
>> problem - I'd followed the thread open by Tim Law and figured I could get 
>> the local Apple reseller to download it and put it onto a thumb drive for 
>> me. While T4 is prepared to do this for me they tell me I have to bring my 
>> iMac in to the store - they can't just use my serial number and Apple Id to 
>> get the code. I'm not keen on lugging my machine into Albany unless I really 
>> have to.
>> 
>> Has anyone made use of an Apple Store or reseller to get a copy of Mountain 
>> Lion? If so, were you able to get it on a thumb drive or did you need to 
>> cart the machine in?
>> 
>> Cheers, K
>> ------------------------
>> Kaye and Geoff
>> [email protected]
>> 
>> 
>> 
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> ________________________________________________________
>                   Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
>       15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
>                    Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
>                            email  mailto:[email protected]  
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