Stuart, Just an idea - have you tried reloading your original system software by starting up with the disk the computer came with? And once the computer is running fine on the original OS, then upgrading it to the latest. I'm wondering if somehow it's lost it's operating system.
Assuming that there were no problems before the upgrade was done, and Diskwarrior and the AHT did their stuff without throwing up alarming errors on the state of the disk, I'm wondering if starting again from scratch would be a reasonable thing to try - through all the upgrades the system software may have got corrupted somehow. Hopefully you can do all this whilst maintaining the user files. Does she have a recent backup in case you need to erase the disk and start really afresh? It's starting to point to desperate measures me thinks. Tim On 19/06/2013, at 8:34 PM, Stuart Breden <[email protected]> wrote: > You are correct Ronni. Did not do the Safe Boot quite correctly. > > Now followed your instruction to the letter and still the MacBook will not > boot. As previously opens to blank blue screen. > > Thanks. Any further advice? > > Stuart Breden > PO Box 132 > Kalamunda WA 6926 > Ph: (08) 9257 1577 > Mbl: 0417 053 266 > > Please consider the environment before printing this email > > > On 18/06/2013, at 9:13 PM, Ronda Brown wrote: > >> Hi Stuart, >> >> A Gray, blue or white screen and/or loading bar - means OS X isn't loading - >> usually indicating a corrupt/drive issue. >> >> I'm not sure you correctly did a Safe Mode startup. >> >>>> Safe boot mode? >>> When holding down Shift key at startup comes to startup screen with the >>> wheel continuing to spin. >> >> That is when you release the Shift key and let the system load. >> Step 4 below. >> >> It takes longer to startup in Safe Mode than a normal startup. >> >> To start up into Safe Mode (to Safe Boot): >> >> 1. Be sure your Mac is shut down. >> 2. Press the power button. >> 3. Immediately after you hear the startup tone, hold the Shift key. >> The Shift key should be held as soon as possible after the startup tone, but >> not before the tone. >> 4. Release the Shift key when you see the gray Apple icon and the progress >> indicator (looks like a spinning gear). >> >> During startup in Mac OS X v10.4 through Mac OS X v10.6.8, you will see >> "Safe Boot" on the login window. >> >> To leave Safe Mode, restart the computer normally, without holding any keys >> during startup. >> >> Cheers, >> Ronni >> Sent from Ronni's iPad4 >> >> On 18/06/2013, at 8:21 PM, Stuart Breden <[email protected]> wrote: >> >>> See below. >>> >>> Stuart Breden >>> PO Box 132 >>> Kalamunda WA 6926 >>> Ph: (08) 9257 1577 >>> Mbl: 0417 053 266 >>> >>> Please consider the environment before printing this email >>> >>> >>> On 10/06/2013, at 8:38 PM, Tim Law wrote: >>> >>>> What have you already tried Stuart? >>>> >>>> Safe boot mode? >>> When holding down Shift key at startup comes to startup screen with the >>> wheel continuing to spin. >>>> >>>> Did you let it restart all by itself after the software update, or did it >>>> get turned off before the updates had been completed? >>> Let it restart by itself and it goes through the startup screen and then >>> stays on blue screen. >>>> >>>> Have you tried restarting from original disks to make sure it's not a >>>> hardware issue. Insert original disk and hold C to force it to boot from >>>> that. >>> Yes. Repaired Permissions and Repair Dick from Dick Utility on the Disk 1 >>> of the original disks. did the extended hardware test and no problems. >>>> >>>> Do you have disk Warrior, and have you run it? >>> Yes. >>>> >>>> How did you update? Via the normal online Software Update? >>> v10.4.8 via the normal online Software Update. >>>> >>>> What operating system did she have, or have now? >>> On the original disks it was v10.4.8. >>>> >>>> Did you follow the oft repeated expectations of Ronni before and after any >>>> upgrades? >>>> i.e. backup, permissions fix etc etc. She's got a whole tutorial on her >>>> website if I recall. >>> Yes and no. My daughter wanted her MacBook ASAP and did not follow exactly >>> as I was sick. >>>> >>>> Or perhaps you are busy managing the relationship with your daughter - >>>> chocolate etc...... >>>> >>>> Tim >>>> >>>> >>>> On 10/06/2013, at 7:35 PM, Stuart Breden <[email protected]> wrote: >>>> >>>>> My daughter has a MacBook Intel Core 2 Duo/1.83 Ghz (November 20060. >>>>> >>>>> I upgraded it over the weekend following the Software Update. She has >>>>> Microsoft Office 2004. >>>>> >>>>> After I had completed the updates of the system software and Microsoft >>>>> all I got was a blank blue screen. >>>>> >>>>> What now? >>>>> >>>>> Stuart Breden >>>>> PO Box 132 >>>>> Kalamunda WA 6926 >>>>> Ph: (08) 9257 1577 >>>>> Mbl: 0417 053 266 >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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