Hi Walter Did you try removing the Preference files as per my email the other day, as that may fix it. (my email was sent to wamug yesterday 08.02.2014 around 9.16am so you may have missed it). That might fix it (hopefully) ;o)
Kind regards Daniel Sent from my iPhone 5 --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <daniel AT macwizardry.com.au> Web: <http://www.macwizardry.com.au> **For everything Apple** NOTE: Any information provided in this email may be my personal opinion and as such should be taken accordingly, and may not be the views of MacWizardry. Any information provided does not offer or warrant any form of warranty or accept liability. It would be appreciated that if any information in this email is to be disseminated, distributed or copied, that permission by the author be requested. On 09/02/2014, at 6:48 AM, F.W. Hänel <[email protected]> wrote: > Hi Ronni, > > I am giving up for now. > My Console shows the same menu bar as on your screenshot. > Under the menu bar I don’t see what is on your screenshot -there is only the > “All Messages” screen with many lines. > There is no LH or RH column. When I hover the curser next to the button > “Show” does not come up (only “show or hide the log list”). > When I click on this there is no response. > Have entered -36 in the search box and only half a page of messages show. > > I appreciate your suggestions but I don’t want to take up more of your time. > > Thanks a lot, > > Cheers, > Walter > > In the View pull-down menu I can see the button “Show Log List”. I click on > it and the console screen does not > change - the messages list is still there. > On 8 Feb 2014, at 09:24 , Ronda Brown <[email protected]> wrote: > >> Hi Walter, >> >> The "Log List" appears after you click the "Show Log List" Button. >> The "Log List" is the Left Column. >> The Right Column shows "Messages" of the Logs that are selected in the left >> column. >> From what you are telling us... The "Show Log List" button is NOT working in >> Console on your Mac. >> Can you "Show Log List" when you go to "View > Show Log List"? >> >> You would have noticed the 'Log List' left column & 'Log Messages' Right >> Column & how to show the Log list etc from the screenshots I sent to you >> 'Offlist' yesterday. >> >> In 'String Matching' you can type EyeTV or Error -36 to get any matching >> strings. >> >> As I also mentioned to you yesterday, I am busy with clients work and not >> able to help as often on WAMUG . I will get back to your problem when >> possible. >> >> Cheers, >> Ronni >> >> Sent from Ronni's iPad4 >> >> >> On 8 Feb 2014, at 7:04 am, "F.W. Hänel" <[email protected]> wrote: >> >>> Hi Ronni, >>> >>> SMART status is VERIFIED. >>> Have just done permissions repair again - there were only some 12 lines. >>> In Console I can see the brown button with the “Show log list” under the >>> button. If I click on it nothing changes. >>> The looong list of messages remains on the screen. There IS no LH sidebar. >>> In the centre of the menu bar there is >>> a wide box it shows “String Matching” Should that be changed ? >>> >>> I may still get an answer from Elgato - even though I haven’t heard >>> anything for 4 days. >>> >>> Cheers, >>> Walter >>> >>> >>> >>>> Hi Walter, >>>> >>>> You are not seeing the 'Log List' ... not being able to activate the >>>> 'Show Log List' button. >>>> You mentioned previously below: "Elgato have asked to email screenshot of >>>> info relating to error -36 (export quits)." >>>> >>>> Error code -36 is input/output error. >>>> Caused by a hidden file .DS_Store >>>> It is also a sign of File corruption >>>> >>>> First thing you need do is to make sure your Disk is OK. >>>> >>>> 1. Check the S.M.A.R.T status of your Drive in Disk Utility >>>> (The idea of S.M.A.R.T. is to detect the warning signs of potential >>>> problems before they occur. >>>> Although S.M.A.R.T. cannot detect every possible drive problem, it can >>>> provide one very valuable warning: “Your drive is about to have problems, >>>> so back it up and repair (or replace) it now!”) >>>> >>>> You should see this at the bottom of the window: S.M.A.R.T status: >>>> ‘Verified’ >>>> >>>> 2. If you see “About to Fail” in red letters - Back Up the Drive >>>> immediately. >>>> >>>> 3. You can then use Disk Utility (or a third-party utility) to attempt to >>>> “Repair” the drive, but more than not, “About to Fail” indicates an >>>> imminent hardware failure that you cannot fix with software. >>>> Even if Disk Utility does appear to solve the problem, don’t trust the >>>> drive with important data; replace it as soon as possible. >>>> >>>> If the Drive S.M.A.R.T is 'Verified' >>>> Repair Permissions on your Volume >>>> ----- >>>> In case you don't know how to "Repair" the drive, here are instructions: >>>> >>>> 1. Choose Apple menu > Restart. Once your Mac restarts (and the gray >>>> screen appears), hold down the Command (⌘) and R keys. >>>> When you see a white screen with an Apple logo in the middle, you can >>>> release the keys. >>>> 2. Click Disk Utility, then click Continue. >>>> 3. In the list at the left, select the item you want to repair. >>>> 4. Click First Aid. >>>> 5. If Disk Utility tells you the disk is about to fail, back it up and >>>> replace it. You can’t repair it. >>>> 7. Click Repair Disk. >>>> >>>> If Disk Utility reports that the disk appears to be OK or has been >>>> repaired, you’re done. Otherwise, you may need to do one of the following. >>>> >>>> * If Disk Utility reports “overlapped extent allocation” errors, two or >>>> more files occupy the same space on your disk, and at least one of them is >>>> likely to be corrupted. Check each file in the list of affected files. If >>>> you can replace a file or re-create it, delete it. If it contains >>>> information you need, open it and examine its data to make sure it hasn’t >>>> been corrupted. (Most of the files in the list have aliases in a >>>> DamagedFiles folder at the top level of your disk.) >>>> >>>> * If Disk Utility can’t repair your disk or it reports “The underlying >>>> task reported failure,” try to repair the disk or partition again. If that >>>> doesn’t work, back up as much of your data as possible, reformat the disk, >>>> reinstall OS X, then restore your backed-up data. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> >>>> On 7 Feb 2014, at 9:05 pm, F.W. Hänel <[email protected]> wrote: >>>> >>>>> Hi Ronni, >>>>> >>>>> My Console screen shows only a list of messages and it’s strange that I >>>>> can not toggle between show log list/hide log list. >>>>> It can not be changed to hide the list. The text under the icon is “show >>>>> log list” There is no side bar on the LH side. >>>>> One message example: 19:33:34 kernel: PM notification cancel (pid 3620, >>>>> iTunes) >>>>> >>>>> Cheers, >>>>> Walter >>>>> On 6 Feb 2014, at 15:22 , F.W. Hänel <[email protected]> wrote: >>>>> >>>>>> Hi Ronni, >>>>>> >>>>>> No I can only see the list of messages - lots of them. >>>>>> cant’t see DIAGNOSTIC + USAGE INFO. >>>>>> Elgato have asked to email screenshot of info relating to error -36 >>>>>> (export quits). >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Cheers, >>>>>> Walter >>>>>> On 6 Feb 2014, at 15:09 , Ronda Brown <[email protected]> wrote: >>>>>> >>>>>>> Hi Walter, >>>>>>> >>>>>>> Can you see 'Diagnostic And Usage Information' in the left column after >>>>>>> you have clicked 'Show Log List'? >>>>>>> >>>>>>> If you can't see that heading in the left hand column, post back & I >>>>>>> will send you a couple of screenshots 'offlist' how to 'Show' the >>>>>>> 'Diagnostic And Usage Information'. >>>>>>> >>>>>>> Then you need to look at whatever log EyeTV support have asked you to. >>>>>>> Have they asked you to email a particular log to their Support? >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> Sent from Ronni's iPad4 >>>>>>> >>>>>>> >>>>>>>> On 6 Feb 2014, at 2:54 pm, "F.W. Hänel" <[email protected]> wrote: >>>>>>>> >>>>>>>> yes, that’s why it shows hundreds of lines (entries) >>>>>>>>> On 6 Feb 2014, at 14:44 , Ronda Brown <[email protected]> wrote: >>>>>>>>> >>>>>>>>> Have you first clicked on 'Show Log List' in the Toolbar of Console? >>>>>>>>> >>>>>>>>> Sent from Ronni's iPad4 >>>>>>>>> >>>>>>>>> >>>>>>>>>> On 6 Feb 2014, at 2:39 pm, "F.W. Hänel" <[email protected]> wrote: >>>>>>>>>> >>>>>>>>>> the LH column just shows the times (hr:min:secs) >>>>>>>>>> >>>>>>>>>>> On 6 Feb 2014, at 14:21 , Ronda Brown <[email protected]> wrote: >>>>>>>>>>> >>>>>>>>>>> NO not in the Toolbar but in the Left Hand column >>>>>>>>>>> >>>>>>>>>>> Sent from Ronni's iPad4 >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>>> On 6 Feb 2014, at 2:11 pm, "F.W. Hänel" <[email protected]> >>>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Hi Ronni, >>>>>>>>>>>> >>>>>>>>>>>> No, in the toolbar there is no such DIAGNOSTIC AND USAGE INFO. >>>>>>>>>>>> Have opened CUSTOMIZE TOOLBAR but can’t see the item there either. >>>>>>>>>>>> >>>>>>>>>>>> Thanks Ronni, >>>>>>>>>>>> >>>>>>>>>>>> Cheers, >>>>>>>>>>>> Walter >>>>>>>>>>>>> On 6 Feb 2014, at 13:04 , Ronda Brown <[email protected]> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Open Console >>>>>>>>>>>>> In LH side you should see DIAGNOSTIC AND USAGE INFORMATION >>>>>>>>>>>>> >>>>>>>>>>>>> hover you cursor to the right & you should then see 'Show' >>>>>>>>>>>>> Click on Show >>>>>>>>>>>>> and you will see Diagnostic and Usage Messages displayed >>>>>>>>>>>>> >>>>>>>>>>>>> Cheers, >>>>>>>>>>>>> Ronni >>>>>>>>>>>>> Sent from Ronni's iPad4 >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>>> On 6 Feb 2014, at 12:49 pm, "F.W. Hänel" <[email protected]> >>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> Hello all, >>>>>>>>>>>>>> >>>>>>>>>>>>>> Could someone explain where in Console I can find “Diagnostic >>>>>>>>>>>>>> and Usage Information” ? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Elgato have asked me to do the following: >>>>>>>>>>>>>> >>>>>>>>>>>>>> 1) Open Console >>>>>>>>>>>>>> 2) Choose “Show Log List" on the LH top >>>>>>>>>>>>>> 3) Go to “Diagnostic and Usage info" (I can not find a button >>>>>>>>>>>>>> for it in OS 10.9.1) >>>>>>>>>>>>>> >>>>>>>>>>>>>> Is it hidden somewhere ? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>> Walter >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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