Hi Ronni, I have to decide whether I should live with the problem of exporting from EyeTV to AppleTV quitting - if not I’ll call a wizard from Huntingdale to look at it.
Thanks again for your time and advice. Cheers, Walter On 13 Feb 2014, at 08:29 , Ronda Brown <[email protected]> wrote: > Hi Walter, > > Starting applications (or your OS) in Safe Mode prevents additional > applications and add-ons from loading. > Starting Console.app in Safe Mode on your operating system made no difference. > > There is obviously something 'weird' (not right) with your computer. We can > not fix this via email. You will have to get a consultant to look at it, or > take it to Apple. > >> Turbo crash log and for a source eyetv file >> in EyeTV Reporter. > > Have you been able to send the above to EyeTV support? > This support article explains how to use the EyeTV Reporter Utility > <http://help.elgato.com/customer/portal/articles/1139576?_m=knowledgebase&_a=viewarticle&kbarticleid=3794> > > Cheers, > Ronni > > Sent from Ronni's iPad4 > > >> On 13 Feb 2014, at 7:27 am, "F.W. Hänel" <[email protected]> wrote: >> >> >> Hi Ronni, >> >> Have done as you suggested. >> Just got another email from Elgato asking again for a Turbo crash log and >> for a source eyetv file >> in EyeTV Reporter. >> >> Thanks for all your help + suggestions Ronni. >> >> Cheers, >> Walter >> >>> >>>> On 12 Feb 2014, at 5:42 am, F.W. Hänel <[email protected]> wrote: >>>> >>>> Hi Ronni, >>>> Have done as you suggested. >>> >>> Hi Walter, >>> >>> Weird... very weird! What else can we suggest without physically seeing >>> your computer and system setup? >>> Do you have any Third-Party software installed? >> Do you mean third party SW such as Toast, Firefox, 1Password, Radioshift, >> VLC etc ? Yes I have numerous. >> >>> Have you tried starting up in Safe Mode? >>> >>> To start up into Safe Mode (to "Safe Boot"), do this: >>> Disconnect any external device connected to your computer. >>> >>> 1. Shut down your computer >>> 2. Press the power button. >>> 3. Immediately after you hear the startup tone, press and hold the Shift >>> key. >>> Tip: The Shift key should be held as soon as possible after the startup >>> tone but not before. >>> 4. Release the Shift key when you see the gray Apple and progress >>> indicator (looks like a spinning gear). >>> >>> Safe Mode is much slower to boot and run than normal. >>> Test Console.app while in Safe Mode - Try to open Console.app and see if >>> the "Show Log List" button will work when in Safe Mode. >> >> The console behaviour was exactly the same in Safe Mode. (can not switch >> from show to hide log list) >>> >>> After testing, reboot as usual (i.e. not in safe mode) and then test the >>> Console.app. >>> Post back the results of your test in Safe Mode and then again in normal >>> mode. >> >> Back under normal conditions, same odd behaviour of console. >>> >>> Cheers, >>> Ronni >>> >>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" >>> 2.3GHz / 8GB / 750GB @ 7200rpm HD >>> >>> OS X 10.9.1 Mavericks >>> Windows 7 Ultimate (under sufferance) > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
