Hi folks, My grand daughter tried to log in to the App Store to make a purchase a few nights ago. She has no credit card so she depends upon gift vouchers being redeemed. On this occasion she was asked to answer 2 security questions. She tells me she has never set up security questions and therefore does not know the answers.
Is there any way around this ? I tried to renew the questions but Apple does not seem to allow this. Forgetting a password can be resolved but it appears not this. Eventually I decided to set her up with a new Apple ID. However it would not allow this because her email is “already being used for another Apple ID". The only way around this seems to be to set her up with a new email address with Westnet. Then create a new Apple ID. Then adjust her settings in her Apple Mail account. Then let all her contacts know her new email address. Does anyone know of a simpler solution please ? Regards, Stephen Chape
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