Hi Ronni, Wow, your last email contained a lot of important information. I'll keep it safe for future reference and will not be purchasing any virus protection in future. I guess I should upgrade from my OS 10.7 to 10.8 in order to gain the extra protection too.
Thank you so much Ronni for your help. I really appreciate the WAMUG site Cheers Jewels On 28/02/2014, at 9:18 PM, Julie Bedford wrote: > Hi Ronni > I realise now I shouldn't have jumped in on another thread. Sorry about that. > > I hadn't tried to uninstall as My Intego bundle as I thought it was a 2014, > but upon checking it is a 2013 version. > I have done as you instructed and my Mac confirmed it is all correctly > uninstalled now. Thank heavens. > I think next time I decide to buy a virus barrier, I'll consult you first. > > Many thanks Ronni and my Safari now opens without a problem. > > Cheers > Jewels > On 28/02/2014, at 4:52 PM, Ronni Brown wrote: > >> Hi Jewels, >> >> I've changed the subject in case anyone needs to search the archives at some >> time. >> >> Have you uninstalled the 'Mac Internet Security 2013' following the >> instructions (with screenshots) in the link in my previous email? >> <https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined> >> >> If so, is Safari working properly again? >> >> Intego - 'Mac Internet Security 2013' - Uninstallation >> >> Uninstallation: >> You will use the same installer you used to install your Intego software to >> remove it. >> 1. Locate the disk image you downloaded from the Intego website and >> double-click it to open it. >> 2. You will see the installer as you did when you installed the software. >> Double-click the installer to start it. >> 3. One of the first options you see will ask you whether you are installing >> or uninstalling the software. >> 4. Choose to uninstall the software and follow the instructions. >> >> If you are unable to locate the original disk image, download the software >> again from the link I supplied previously >> This link: >> <https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined> >> >> Cheers, >> Ronni >> >> On 26 Feb 2014, at 12:28 pm, Julie Bedford <jew...@iinet.net.au> wrote: >> >>> Hi Ronni, >>> Apologise, I completely missed it. >>> Fortunately, I have not tried to uninstall the Intego software. >>> My OSX is 10.7.5. The Intego software consists of the following: >>> Virus Barrier - version 10.7.8 >>> NetUpdate - version 10.7.4 >>> NetBarrier - version 10.7.5 >>> I purchased this within the last two weeks. If I can get rid of this and >>> get my Safari >>> back working, I'll be happy. I will then maybe check out the ClamXav. >>> >>> Do you personally think it wise to have some form of protection ? >>> >>> Thanks >>> Jewels >>> >>> >>> On 25/02/2014, at 11:08 PM, Ronda Brown wrote: >>> >>>> Hello Jewels, >>>> >>>> I did reply to your first email and mentioned >>>> "To help you with your current problem Jewels, we would require more >>>> info... >>>> Also the version of OS X & the correct name & version of the Intego >>>> software you have installed." >>>> ---- >>>> How to Uninstall Intego 2013 Products >>>> How to Uninstall Software >>>> >>>> To properly uninstall your Intego software it is important that you use >>>> the latest Installer for your software. If you have manually attempted to >>>> remove the software, you will need to first, reinstall the software again, >>>> then use the Installer package to properly remove the applications and >>>> NetUpdate icon from the menu bar. If you do not have an Intego Installer >>>> available you can download one from here: >>>> >>>> http://www.intego.com/support/downloads >>>> >>>> >>>> <https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined> >>>> >>>> Cheers, >>>> Ronni >>>> Sent from Ronni's iPad4 >>>> >>>> >>>> On 25 Feb 2014, at 10:35 pm, Julie Bedford <jew...@iinet.net.au> wrote: >>>> >>>>> Stephen, >>>>> Just jumping in here. I have the latest Virus Barrier which has so far >>>>> caused me a pain and now I am unable to open Safari at all. >>>>> I am not sure if I uninstall Virus Barrier it will make any difference. >>>>> I would personally not recommend this program. I am on OS 10.7.5 >>>>> >>>>> Jewels >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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