Hi Daniel Thanks for the suggestions, I shall try to work it out when I am compos mentis again. If I fail I shall get you to sort it.
Graham and I have never bought equipment from the on-line Apple Store before, we have always used retailers, though I have purchased from Apps and iTunes on my iPad. This morning I used Graham's 'new' ID to make my purchase and in doing so worked out what went wrong yesterday, I should have used the email address and not our names. I still don't understand why Apple's reply went to the wrong email address and why the account now appears to belong to me rather than both of us. I will need to sort this as I intend to swap all my mailing lists to my main box and give up using that address. Thanks again and best wishes from Diana On 21/03/2014, at 3:39 PM, Daniel Kerr <[email protected]> wrote: > Hi Diana > > Sounds like you've had some fun with AppleID's. They can be a bit of work > sometimes ;) > First thing I'd probably start with is looking on each device and see what > AppleID is being used where for the AppleStore. Then if need be, once you > have them listed you could sign out of the different ID's and sign in with > the combined one. (You wouldn't need to do iCloud, as you do want those using > different IDs). > Once you have them listed, then yes, you should be able to log out/ in and > change or adjust them to make them one again. > > Hope that helps. > (If you still get stuck, then I'm happy to have a look at it as well if > easier). > > Kind regards > Daniel > > Sent from my iPhone 5 > > --- > Daniel Kerr > MacWizardry > > Phone: 0414 795 960 > Email: <daniel AT macwizardry.com.au> > Web: <http://www.macwizardry.com.au> > > > **For everything Apple** > > NOTE: Any information provided in this email may be my personal opinion and > as such should be taken accordingly, and may not be the views of MacWizardry. > Any information provided does not offer or warrant any form of warranty or > accept liability. It would be appreciated that if any information in this > email is to be disseminated, distributed or copied, that permission by the > author be requested. > > On 20/03/2014, at 1:01 PM, Diana & Graham Stevens <[email protected]> > wrote: > >> I tried to buy myself a Jawbone from the Apple Store but my ID was rejected. >> >> Our Apple ID was set up in both our names using our main email address with >> Password A by Daniel, who explained the advantages of having a single ID. >> >> When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the >> password to Password B. This password was working yesterday when Graham >> updated his iPhone. >> >> At some stage Graham set up a separate ID using his name and his personal >> email address, I can't remember why this was necessary or whether he set is >> up by mistake (we are both approaching 80 so senior moments are frequent). >> >> When I put my user name in this morning I forgot to put both our names, I >> knew Password B was working yesterday, I was very careful entering it and >> later typed it on a 'sticky' and pasted it in, still rejected. >> >> I used the 'forgot user name' route. The email went to my secondary email >> address which I have only ever used for family history mailing lists and my >> user name was in a form I don't use but is what is on my credit card. >> >> I went and looked at Graham's file where he has all our IDs and tried again >> with both our names, still rejected. >> >> I want to retain our shared ID but I am afraid I shall muck it up. I am >> still recovering from a recent bereavement (road accident) and my >> concentration span is verging on the negative. >> >> Please can someone tell me where to find a simple explanation of the various >> Apple IDs - Apple Store, iTunes etc? >> >> Also how did I manage to get this separate account? I remember once being >> asked to provide a back-up email address but I think that was Yahoo or >> Google and I would have provided my main address. >> >> Best wishes to all from Diana >> MacBook Pro >> OS 10.8.5 >> 2 GHz Intel Core i7 >> 8 GB 1333 MHz DDR3 >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
