On 21 Mar 2014, at 6:18 pm, Diana & Graham Stevens <diag...@iinet.net.au> wrote:
> Hi Daniel > > Thanks for the suggestions, I shall try to work it out when I am compos > mentis again. If I fail I shall get you to sort it. > > Graham and I have never bought equipment from the on-line Apple Store before, > we have always used retailers, though I have purchased from Apps and iTunes > on my iPad. This morning I used Graham's 'new' ID to make my purchase and in > doing so worked out what went wrong yesterday, I should have used the email > address and not our names. > > I still don't understand why Apple's reply went to the wrong email address > and why the account now appears to belong to me rather than both of us. I > will need to sort this as I intend to swap all my mailing lists to my main > box and give up using that address. > I had a similar experience on Saturday when buying something from the Apple Shop at Garden City. The chap in the blue T-shirt talked me into downloading the Apple Store App onto my iPhone, claiming it would make life easier for future visits and I wouldn't even have to bother anyone when making a purchase. The App downloaded fine, but when it came to the point of actually buying something, it insisted I change my iTunes Store password (the password I had just used to download it!). When I started down that road and got into the "twenty questions" nonsense we called it quits and just used the store system anyway. When I arrived home I checked everything and found my current password to be still intact. There's an underlying software issue at play here, not an Apple ID issue. I only hope they sort it out. If I'm able to use their App, fine, but I'm not going to lose any sleep over it. I just hope they're not causing people to rush around changing IDs and passwords needlessly. Peter Hinchliffe Apwin Computer Services FileMaker Pro Solutions Developer Perth, Western Australia Phone (618) 9332 6482 Mob 0403 046 948 -------------------------------------------------------------------- Mac because I prefer it -- Windows because I have to. -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
