Hello Ronni,

The problem remains whether "Scale to Fit Paper Size" is selected or 
deselected. The default is deselected.

I’ll do some more research on “Page Break” issue in Mail - good tip.

Cheers,

Graham 
On 20 May 2014, at 3:00 pm, Ronda Brown <ro...@mac.com> wrote:

> Hello Graham,
> 
> If "Scale to Fit Paper Size" is selected - Deselect it. 
> 
> It seems to be a 'Page Break' issue in Mail - Not a printer problem.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 20 May 2014, at 2:05 pm, Graham Rabe <gra...@rabe.com.au> wrote:
> 
>> Hello Ronni,
>> 
>> “Scale to fit Paper Size” is selected. Starting in Safe Mode unfortunately 
>> made no difference.
>> 
>> So the problem remains but I really appreciate you trying to help resolve 
>> it. If it is ever resolved, I will certainly let you know what fixed it. 
>> 
>> Cheers,
>> 
>> Graham 
>> On 20 May 2014, at 1:32 pm, Ronni Brown <ro...@mac.com> wrote:
>> 
>>> Hello Graham,
>>> 
>>> I am not familiar with your printer, and I cannot produce the issues you 
>>> are experiencing.
>>> But in the Print Preview under Layout > Paper Handling - 'Scale to fit 
>>> Paper Size' is selected?
>>> 
>>> If still having no luck with printing in Mail - You could try booting 
>>> Mavericks in Safe Mode, then open Mail and see if the problem occurs while 
>>> in Safe Mode.
>>> 
>>> 1. Shut down your Mac and wait 10 seconds.
>>> 2. Press the power button.
>>> 3. Immediately after you hear the startup tone, hold down the Shift key.
>>> You should press the Shift key as soon as possible after you hear the 
>>> startup tone, but not before.
>>> 
>>> 4. Release the Shift key when you see the gray Apple logo and progress 
>>> indicator (spinning gear).
>>> 
>>> To leave safe mode, restart your Mac normally without holding down any keys 
>>> during startup.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>>> 
>>> OS X 10.9.3 Mavericks
>>> Windows 7 Ultimate (under sufferance)
>>> 
>>> On 20 May 2014, at 1:11 pm, Graham Rabe <gra...@rabe.com.au> wrote:
>>> 
>>>> Hello Ronni,
>>>> 
>>>> The printer is a Kyocera FS-1028 MFP - Driver version 8.1210
>>>> 
>>>> I’ve spoken to Kyocera Support and they have tried to replicate the 
>>>> problem without any success.
>>>> 
>>>> I have all setting as recommended by you. 
>>>> 
>>>> Thanks for your support. 
>>>> 
>>>> Cheers,
>>>> 
>>>> Graham 
>>>> On 20 May 2014, at 12:03 pm, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>>> Hello Graham,
>>>>> 
>>>>> What Printer are you using? 
>>>>> Have you checked in the Print Preview window that appears after you 
>>>>> select Print that you have Scale 100% and Border None & Layout Pages per 
>>>>> sheet: 1
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> Sent from Ronni's iPad4
>>>>> 
>>>>> 
>>>>>> On 20 May 2014, at 11:05 am, Graham Rabe <gra...@rabe.com.au> wrote:
>>>>>> 
>>>>>> Any suggestions about getting rid of the shaded background on pages when 
>>>>>> printing Pages documents and emails in Mail? 
>>>>>> 
>>>>>> Also, in Mail the last line on any page in a printed email is cut in 
>>>>>> half - top half on bottom of 1st page and bottom half on top of 2nd 
>>>>>> page. All page setting are set to A4 and Mail is the only software with 
>>>>>> this problem.
>>>>>> 
>>>>>> A Google search has not turned up anything helpful. 
>>>>>> 
>>>>>> Thanks.
>>>>>> 
>>>>>> Graham Rabe
>>>>>> 
>>>>>> Macbook Air 15”
>>>>>> OS X 10.9.3
>>>>>> 1.7GHz Intel Core i5
>>>>>> 4 GB 1333 MHz DDR3
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>