Hi Neil, Yes, I do remember all the hassle I had with the 'Digital Booklet - Songs of Innocence.pdf’... The PDF is corrupted. I tried what Apple suggested - that was to delete the Digital Booklet from your iTunes Library etc and download it again, but it was also corrupted.
In the end I found this link to download the ‘Digital Booklet - Songs of Innocence.pdf’ <http://www.filesnack.com/files/cdu5e9px> 13.4MB and it opens fine in Preview & Acrobat Reader Cheers, Ronni On 21 Sep 2014, at 1:04 pm, Neil Houghton <[email protected]> wrote: > Hi Daniel, hi Ronni, > > Yes, possibly a number of ways to do it – if you know how ;o) > > Anyway, I got everything downloaded after Daniel’s pointers but threre still > seems to be a problem with the file “Digital Booklet - Songs of > Innocence.pdf” whether I: > Click the “play iTunes LP” button for the Album “U2 - Songs of Innocence” > Select the file “Digital Booklet - Songs of Innocence.pdf” in iTunes and > either try to “play” or double-click to open. > Select the file “Digital Booklet - Songs of Innocence.pdf” in finder and > double-click to open. > I always get the error message: >> The file “Digital Booklet - Songs of Innocence.pdf” could not be opened. >> It may be damaged or use a file format that Preview doesn’t recognize. > > As I mentioned, I completely deleted the file (in case it was > corrupted/damaged) and re-downloaded – but still get the same message. > > > Since you have both downloaded this album, does the pdf open OK for you. What > size is the file (mine is showing as 13.4MB in finder). > > > Update - after a quick Google search, it seems others are having this problem > <https://discussions.apple.com/thread/6529173> and are suggesting that the > file is corrupted – if you both are finding the same, I’ll just assume that > is the explanation and forget about it. > > > Cheers > > > > > Neil > -- > Neil R. Houghton > Albany, Western Australia > Tel: +61 8 9841 6063 > Email: [email protected] > > > > > > > > > on 20/9/14 22:18, Daniel Kerr at [email protected] wrote: > >> One of those little computer mysteries,…lol :) >> I'd tried a few ways to get it, including the one you mentioned. Still got >> it in the end,…that's the main thing,..lol :) >> Yes, huge cost all round. That's ok,..they'll probably just write it off as >> a "business expense",…lol :o) Good promo all round,…hehe ;) >> >> Kind regards >> Daniel >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel AT macwizardry.com.au <http://macwizardry.com.au> > >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Apple** >> >> NOTE: Any information provided in this email may be my personal opinion and >> as such should be taken accordingly, and may not be the views of >> MacWizardry. Any information provided does not offer or warrant any form of >> warranty or accept liability. It would be appreciated that if any >> information in this email is to be disseminated, distributed or copied, that >> permission by the author be requested. >> >> On 20/09/2014, at 10:13 PM, Ronda Brown <[email protected]> wrote: >> >>> Hmmm... I wonder why it didn't work for you, I also downloaded the U2 Album >>> fairly soon after the streaming event. >>> I know I didn't have any problem even though I was half asleep by then as I >>> had been up at my normal start time 5AM & worked all day through to the 3am >>> live streaming event :-) >>> >>> Ah well at least you got it downloaded. Boy what a huge cost it was to >>> Apple, U2 did extremely well... the Apple shareholders are Not Happy! >>> >>> Cheers, >>> Ronni >>> Sent from Ronni's iPad4 >>> >>> >>> On 20 Sep 2014, at 9:52 pm, Daniel Kerr <[email protected]> wrote: >>> >>>> Yeh, I tried that way. Every time I tried to access it, everything was all >>>> greyed out and wouldn't let me. (I went round in circles). >>>> So I thought the other way would work,…and it did :) >>>> Lucky you got it to work for you though,…lol ;o) >>>> (Maybe I was trying to collect mine too early after the streaming >>>> event,…lol). >>>> >>>> Kind regards >>>> Daniel >>>> --- >>>> Daniel Kerr >>>> MacWizardry >>>> >>>> Phone: 0414 795 960 >>>> Email: <daniel AT macwizardry.com.au <http://macwizardry.com.au/> > >>>> Web: <http://www.macwizardry.com.au <http://www.macwizardry.com.au/> > >>>> >>>> >>>> **For everything Apple** >>>> >>>> NOTE: Any information provided in this email may be my personal opinion >>>> and as such should be taken accordingly, and may not be the views of >>>> MacWizardry. Any information provided does not offer or warrant any form >>>> of warranty or accept liability. It would be appreciated that if any >>>> information in this email is to be disseminated, distributed or copied, >>>> that permission by the author be requested. >>>> >>>> On 20/09/2014, at 9:49 PM, Ronda Brown <[email protected]> wrote: >>>> >>>>> Hi Daniel and Neil, >>>>> >>>>> I didn't have to click every track, I just clicked the promotional banner >>>>> to download the complete Album. >>>>> Enter the iTunes Store - click the Music link in the top dark grey >>>>> navigation bar next to the house icon, and click Purchased in the >>>>> right-hand sidebar. “Songs of Innocence” should be the first album >>>>> listed. >>>>> Click the cloud icon with the downward-pointing arrow in the album’s >>>>> upper-right corner to begin downloading it. (There’s also a promotional >>>>> banner you can click to download the album.) >>>>> >>>>> Cheers, >>>>> Ronni >>>>> Sent from Ronni's iPad4 >>>>> >>>>> >>>>> On 20 Sep 2014, at 8:41 pm, Daniel Kerr <[email protected]> wrote: >>>>> >>>>>> No worries at all. Glad that worked. >>>>>> Yes, gotta click each track. Cant' think if I highlighted them all then >>>>>> click the cloud once, or did it all one by one,.. ;) >>>>>> I think I did it all one by one….and got it down,..that was the main >>>>>> thing I thought,…hehe :) >>>>>> Glad yours worked too. >>>>>> >>>>>> Kind regards >>>>>> Daniel >>>>>> --- >>>>>> Daniel Kerr >>>>>> MacWizardry >>>>>> >>>>>> Phone: 0414 795 960 >>>>>> Email: <daniel AT macwizardry.com.au <http://macwizardry.com.au/> > >>>>>> Web: <http://www.macwizardry.com.au <http://www.macwizardry.com.au/> > >>>>>> >>>>>> >>>>>> **For everything Apple** >>>>>> >>>>>> NOTE: Any information provided in this email may be my personal opinion >>>>>> and as such should be taken accordingly, and may not be the views of >>>>>> MacWizardry. Any information provided does not offer or warrant any form >>>>>> of warranty or accept liability. It would be appreciated that if any >>>>>> information in this email is to be disseminated, distributed or copied, >>>>>> that permission by the author be requested. >>>>>> >>>>>> On 20/09/2014, at 8:35 PM, Neil Houghton <[email protected]> wrote: >>>>>> >>>>>>> Re: U2 free album - Songs of Innocence >>>>>>> Thanks for the lightening response Daniel –that definitely seems to >>>>>>> have let me download the album – well, actually, I couldn’t see how to >>>>>>> click the "cloud with the down pointing arrow" icon for the whole album >>>>>>> – but I clicked it for each track and for the booklet and they all >>>>>>> downloaded. >>>>>>> >>>>>>> >>>>>>> Hmmm, >>>>>>> >>>>>>> Slight problem – if I hit the “play itunes album button, I get the >>>>>>> message: >>>>>>>> The file “Digital Booklet - Songs of Innocence.pdf” could not be >>>>>>>> opened. >>>>>>>> It may be damaged or use a file format that Preview doesn’t recognize. >>>>>>> all the tracks seem to play OK but trying to open the booklet gives the >>>>>>> same message again. >>>>>>> >>>>>>> I tried deleting the item from iTunes – including the move to trash >>>>>>> option – and then emptying trash. Then I re-downloaded – but still get >>>>>>> the same error. >>>>>>> >>>>>>> I also tried just opening the pdf from the finder in case it was an >>>>>>> iTunes problem – but get the same error message. >>>>>>> >>>>>>> >>>>>>> Any ideas what the problem is with the pdf? >>>>>>> >>>>>>> >>>>>>> Cheers >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Neil
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