Hi Rosemary, You cannot open Pages, Numbers, Keynote "Beta" apps without Upgrading to iCloud Drive! Have a read of this Macworld article and the forum on Apple's website <https://discussions.apple.com/community/iwork/iwork_for_icloud_beta> iCloud Drive trauma: Numbers, Pages and Keynote not working following iOS 8 update
"Apple adds that if you don’t upgrade to iCloud Drive at this time: *Your documents will keep up to date across devices with iOS 8 and across devices with iOS 7 and Macs with OS X Mavericks or earlier. *You won’t be able to use the iWork web apps on iCloud.com. *You won’t be able to use the Share via iCloud feature. *Documents you previously shared via iCloud won’t be accessible to collaborators until you upgrade to iCloud Drive." <http://www.macworld.co.uk/how-to/mac-software/iwork-ios-osx-icloud-drive-issues-broken-3509730/> Cheers, Ronni On 10 Oct 2014, at 9:17 am, Rosemary Spark <[email protected]> wrote: > Ronni, > > On another point Pages, Keynote, numbers all say Beta, though all downloads > say they're installed in the app store > They won't open unless I join Icloud drive...no way! > > I've got an appointment with Genius bar this afternoon. I'll report back. > > Cheers > Rosemary > > > Rosemary Spark > PO Box 781 > South Fremantle WA 6162 Australia > Phone: + 61 8 94336609 > Mobile: 0414268043 > [email protected] > > > On 7 October 2014 11:11, Ronni Brown <[email protected]> wrote: > You might very well be right Stephen... > > Rosemary, You definitely have NEVER turned on iCloud Drive in iCloud or on > any of the devices sharing your iCloud Account? > Another point I thought of is when you login to your iCloud Account at > icloud.com none of the iWork Apps are showing as 'Beta' are they? > > Have you tried a 'Reset iCloud Documents & Data'? > <http://support.apple.com/kb/HT5824> > If you have documents open on your devices, stop editing the documents and > save your changes. If you want to, you can back up files on your iOS device > to your computer. > Using your Mac, open iCloud.com in a browser, then sign in with your Apple ID. > Click your account name in the upper-right corner of the page, then choose > Account Settings. > Go to Advanced > Reset Documents & Data > Reset Documents and Data, then > click Reset. > Wait for the reset to complete and follow the onscreen instructions. When > you're asked to restart your devices, restart each iOS device and computer > that's set up for iCloud documents and data. > > Cheers, > Ronni > > On 7 Oct 2014, at 10:19 am, Stephen Chape <[email protected]> wrote: > >> Sounds like time for a trip to the Apple Store Rosemary ! >> See the Genius Bar down the back. >> >> >> On 7 Oct 2014, at 7:46 am, Rosemary Spark <[email protected]> wrote: >> >>> Ronni, >>> I actually had tried that before, but ever hopeful I did it again but no >>> luck...turn on ipad icloud setting, open ipad, still no connection with >>> docs in the cloud, and then when I check ipad icloud button turned off. >>> >>> Also tried turning documents and data on and off. >>> >>> Cheers >>> Rosemary >>> >>> On Tuesday, 7 October 2014, Ronni Brown <[email protected]> wrote: >>> Hi Rosemary, >>> >>> If you are sure you have iCloud set up correctly on your Mac & your iPad, >>> and all settings are exactly the same as on your husband's Mac & iPad >>> (which has no problem) . >>> >>> Try a Hard Reboot / Reset of your iPad. >>> >>> 1. Hold down the Sleep/Wake button and the Home button simultaneously for >>> around 12 seconds. >>> 2. Ignore the ‘Slide to Power Off’ prompt and keep holding down both >>> buttons until you see the screen go dark and then see the Apple logo appear >>> as the iPad powers up again. >>> >>> Note: You will not lose any data >>> >>> >>> Cheers, >>> Ronni >>> >>> >>> On 6 Oct 2014, at 6:54 pm, Rosemary Spark <[email protected]> wrote: >>> >>>> Ronni, >>>> Yes exactly. >>>> >>>> Cheers >>>> Rosemary >>>> >>>> >>>> >>>> On Sunday, 5 October 2014, Ronda Brown <[email protected]> wrote: >>>> Hello Rosemary, >>>> >>>> Are you saying that - Settings > Pages > "Use iCloud" continues to turn >>>> OFF? >>>> >>>> Cheers, >>>> Ronni >>>> >>>> Sent from Ronni's iPad4 >>>> >>>> >>>> On 5 Oct 2014, at 5:46 pm, Rosemary Spark <[email protected]> wrote: >>>> >>>>> i've never had a problem connecting to Pages docs in the cloud... >>>>> Now I can't access them on my 4 th gen iPad retina. >>>>> I have no trouble connecting to any other iCloud services. >>>>> I can access them on my Mac, and my husband who shares my icloud account >>>>> can access the docs on both iPad and Mac. >>>>> I've checked and toggled on and off icloud Documents and Data settings >>>>> and >>>>> checked the iPad iCloud setting was turned on...it was off (since I >>>>> hadn't changed it that was strange) so I turned it on. >>>>> Every time I open Pages on the iPad it says there are no documents, and ( >>>>> eerie music here) the iPad ICloud setting is toggled to off! >>>>> I've restarted the iPad >>>>> repeated turning off and on both icloud docs and data >>>>> and ipad icloud setting but it keeps turning off. >>>>> >>>>> I have not said yes to any iCloud Drive messages. >>>>> >>>>> Anybody any ideas? >>>>> >>>>> Cheers >>>>> Rosemary Spark >>>>> >>>>> -- >>>>> Kind Regards >>>>> Rosemary Spark >>>>> 0414268043 >>>>> [email protected] >>>>> >
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