Hello Ronni,

Is it in disk mode when the screen is light again?  If not, how do I tell?
I am not sure if it has any significance but there is a very light spot in
the bottom left hand corner.

Regards,
Jennifer

On 20 October 2014 08:07, Ronda Brown <[email protected]> wrote:

> Hi Jennifer,
>
> An added step to what I previously mentioned, is worth a try.
> From Apple Support:
>
>    - Try putting the iPod into disk mode:
>       - Reset the device (press the Sleep and Volume Down buttons
>       simultaneously until the display turns black—about eight seconds).
>       - When the display turns black, hold down the Volume Down and
>       Volume Up buttons simultaneously until the device enters Disk mode.
>    - While the device is in disk mode, sync it to iTunes and try to
>    restore.
>
>
> http://support.apple.com/kb/ts3474
>
> Cheers,
> Ronni
> Sent from Ronni's iPad4
>
>
> On 20 Oct 2014, at 7:06 am, Jennifer Lefroy <[email protected]>
> wrote:
>
> Thanks, Ronni.  It is "Dead as Dodo" then I think.  A new one it is.
>
> Cheers,
> Jennifer
>
> On 19 October 2014 21:55, Ronda Brown <[email protected]> wrote:
>
>> Hi Jennifer,
>>
>> The Nano 'White Screen of Death" -
>> *Hold the home button* - then while *still holding down the home button*
>> - *hold volume up button* - then while *still holding those buttons* -
>> go and *hold the power off* *button* and *hold that until you see the
>> apple logo.*
>>
>> If this does not work... The Nano is dead... probably the best option is
>> to purchase a new iPod?
>>
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>>
>>
>> On 19 Oct 2014, at 9:37 pm, Jennifer Lefroy <[email protected]>
>> wrote:
>>
>> Hello Everyone,
>>
>> I have tried all the suggested Apple Support tricks to rescue my iPod
>> nano 6 which shows a white or black screen.  (I suspect my propensity to
>> drop it is responsible.)
>>
>> I note they say that if all the suggestions fail, it may need to be
>> serviced.
>>
>> Does anyone know if this is a reasonable option or should I cut my losses
>> and buy a new one? (It is long out of warranty.)
>>
>> I will be grateful for any opinions.
>>
>> Regards,
>> Jennifer
>>
>>
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