Ok thanks for all that Ronni. Thank you very much for this assistance, I am 
sure my wife will be happy when it is all singing and dancing again.

Have a great Australia Day and break too from this stuff.

Regards


Pete

> On 25 Jan 2015, at 5:22 pm, Ronni Brown <[email protected]> wrote:
> 
> Hi Peter,
> 
> Perform each of these steps on existing Mac to ensure the system is ready for 
> Yosemite:
> 
> 1. Click the Mac's upper left-hand corner Apple icon, select About This Mac, 
> and confirm sufficient RAM is installed.
> 
> 2. Using the About This Mac window, click the More Info button, and confirm 
> the Mac's model year.
> 
> 3. Using the About This Mac window, click the Storage tab, and confirm the 
> amount of free disk space.
> 
> 4. Perform a rudimentary system load review by opening Activity Monitor 
> (reached from Applications | Utilities) and confirming the Mac's current CPU 
> and Memory loads are within tolerable ranges (less than 15% CPU use and less 
> than 50% of memory capacity when seemingly idle).
> 
> 5. Open Disk Utility (from Applications >Utilities) and ‘Repair disk 
> permissions’ using the provided button. 
> Consider a fresh installation of Yosemite if the current underlying OS is 
> corrupt.
> 
> 6. Boot into Recovery HD partition (Hold down the OPTION key during boot and 
> choose the “Recovery” option, or Hold down Command+R keys during boot to 
> access the Recovery HD partition.) Which method you will want to use depends 
> on your Mac model, but the OPTION trick works on every Mac.
> A). Reboot the Mac and hold down Command+R (hold down Option key on some Macs)
> B). Select “Recovery HD” from the boot menu
> C). Choose “Disk Utility” from the Mac OS X Utilities screen
> D). Click the hard drive, click the “First Aid” tab, and now click on “Repair 
> Disk”
> After Repair Disk has run successfully, you are free to boot OS X as normal 
> and the drives issues should be resolved.
> 
> Consider replacing any system older than three years whose disk is 
> experiencing errors or failures.
> 
> 7. Review and uninstall any programs that you no longer need.
> Review Login Items (accessed from System Preferences | Users & Groups), 
> disabling any applications that do not need to automatically load at startup, 
> thereby reserving resources for other programs.
> 
> My normal post to WAMUG for installing OS X Upgrades
> INSTALLING YOSEMITE OS X 10.10
> DON’T FORGET TO BACKUP FIRST:
> 
> 1. Backup your system BEFORE installing
> 2. Repair Permissions before installing
> 3. Turn OFF Time Machine in System Preferences
> 4. Unmount & Disconnect any External USB & Firewire Drives /TimeMachine
> 5. Download the Yosemite OS X 10.10 upgrade app from the Mac App Store.
> 6. Run the Yosemite OS X 10.10 upgrade app to Install Mavericks
> ** Apple warning for installing Updates:
> Do not interrupt the installation process once you have started to update 
> your system.
> 
> What to do after installation of Lion-Mountain Lion-Mavericks-Yosemite 
> completes and your Mac restarts
> Spotlight
> 
> 1. In most cases, as soon as Lion-Mountain Lion - Mavericks - Yosemite starts 
> up the first time, Spotlight begins indexing (or re-indexing) all the files 
> on all mounted volumes.
> This process can take anywhere from a few minutes to several hours, depending 
> on how many files you have and the speed of your CPU and disk.
> 
> During this time, you’ll notice a lot of disk activity (along with, perhaps, 
> somewhat sluggish overall performance), and you’ll see a pulsing dot in the 
> centre of Spotlight’s magnifying glass icon on the right side of your menu 
> bar. (Clicking this icon during indexing displays an estimate of the time 
> remaining for each volume.)
> 
> Software Update
> 
> 2. After Spotlight has finished indexing the Volume: Run Software Update
> The next thing you should do is to update Mac OS X itself (and any other 
> crucial Apple software) to the latest version. Sometimes Apple releases bug 
> fixes and security updates almost immediately after a major upgrade, and if 
> any such urgent updates are available, it’s in your best interest to install 
> them right away.
> 
> Shortly after your Mac starts up under Lion or Mountain Lion for the first 
> time, Software Update should run automatically; if it finds updated software, 
> it displays an alert “Software updates are available for your computer......”
> 
> If Software Update does not run, choose Apple  > Software Update. Software 
> Update checks if a newer version of Mac OS X (or any of the software 
> installed with it) is available—and if so, offers to download and install it.
> 
> Repair Permissions
> 
> 3. Repair Permissions
> 
> Let Apple Applications Update their Databases
> 4. Open Apple Mail from the Applications folder and let it update the Mail 
> Database 
> 
> 5. Open iPhoto from the Applications folder and let it update the iPhoto 
> Database 
> 
> 6. Open iTunes from the Applications folder and let it update the database
> 
> 
> <http://www.apple.com/au/osx/>      
> <http://www.apple.com/au/osx/how-to-upgrade/>
> 
> This is my final email to WAMUG Mailing list - I need one day break from 
> support work over the long week-end :(
> Tomorrow I will be visiting my family and setting up a couple of new iPhones 
> for 2 of my family... Then they will confiscate all my technology for the 
> rest of the day. ;-) They do this to me Christmas Day and Australia Day!
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> OS X Yosemite 10.10.1
> 
>> On 25 Jan 2015, at 3:55 pm, Peter Crisp <[email protected]> wrote:
>> 
>> Hi Ronni, well I cleaned up the Desktop and it is remarkable how much 
>> quicker it is now. Given the explanation below that every icon on the 
>> Desktop is seen as a Window open, it's no wonder it was bogged down. There 
>> were around 170 items on the desktop!!!
>> 
>> I think I will have to remind her again how housekeeping is important with 
>> computers - not just the house!
>> 
>> So I checked operation of Mail and Safari and it seems as good as new now. 
>> 
>> I've not done the OS update yet as you indicated there are some preparatory 
>> steps. 
>> 
>> Will stand by for those.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 25 Jan 2015, at 11:27 am, Ronda Brown <[email protected]> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> DON'T attempt to upgrade the operating system until you have the MacBook 
>>> running perfectly.
>>> Do the correct Preparation before upgrading to Yosemite, or you will have 
>>> problems.
>>> 
>>> There are other things to look for that cause slowness on a Mac.
>>> I'll post after your wife has cleaned up the Desktop and filed everything 
>>> away in the correct locations in her Home Directory (Folders)
>>> 
>>> Then if you need information on how to Prepare To Upgrade, post back to the 
>>> list when your wife has the MacBook running well.
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 25 Jan 2015, at 11:00 am, Peter Crisp <[email protected]> wrote:
>>>> 
>>>> Thanks for that Ronni,  will do those tidy ups then see how it responds. 
>>>> 
>>>> Thanks
>>>> 
>>>> Pete. 
>>>> 
>>>> -------- Original message --------
>>>> From: Ronni Brown
>>>> Date:25/01/2015 10:11 (GMT+08:00)
>>>> To: WAMUG
>>>> Subject: Re: VERY slow Macbook
>>>> 
>>>> Hi Peter,
>>>> 
>>>> Very quick reply.... First Thing to Do - Clean Up The Desktop!!! 
>>>> 6.6GB of video files etc on the Desktop will be slowing the MacBook down.
>>>> Your wife's MacBook only has 4GB RAM installed so having that amount of 
>>>> files on the Desktop would be a drain on memory.
>>>> 
>>>> Why You Should Keep Your Desktop Clean in OS X 
>>>> 
>>>> A desktop is exactly what it sounds like: a place to store temporary 
>>>> projects. 
>>>> Once you’re done working on a project, store it in a folder. 
>>>> 
>>>> The folder system is really well done on OSX, just go to Macintosh HD > 
>>>> Users > YourName and you’ll find 9 different folder categories, ranging 
>>>> from music to documents. Use these folders to store your files. 
>>>> 
>>>> Mac OS X considers every icon on your Desktop a window, and because every 
>>>> window uses additional RAM, more Desktop icons means greater RAM usage.
>>>> 
>>>> Keeping your desktop clean is really important because every icon, folder 
>>>> or alias on it is loaded into the RAM, slowing your system down. 
>>>> 
>>>> If there is a certain folder or file you need to access regularly, leave 
>>>> it where it should be and slide it into the right side of the OSX dock; 
>>>> this will create a stack, a feature that is incredibly useful.
>>>> 
>>>> Your Desktop is actually a Folder. 
>>>> 
>>>> It lives at your startup disk, usually called “Macintosh HD” > Users > 
>>>> (your user name) > Desktop. 
>>>> The difference is that the desktop folder displays it’s contents on your 
>>>> desktop as icons. 
>>>> 
>>>> These are not your normal icons, because the operating system treats every 
>>>> icon on the desktop as a window. 
>>>> And because every window uses additional RAM, more Desktop icons means 
>>>> greater RAM usage.
>>>> 
>>>> So having 100 icons on your desktop is like having 100 windows open at the 
>>>> same time. 
>>>> This uses tremendous amounts of system resources and slows everything down.
>>>> 
>>>> It’s easy for the desktop to get out of hand. Icons on the desktop are 
>>>> generally laid out in a grid. 
>>>> When the grid fills up, the operating system starts to place any 
>>>> additional icons in the same place, stacking them on top of icon for your 
>>>> start-up disk! 
>>>> So now, the problem is getting worse and worse and you don’t even realise 
>>>> it.
>>>> 
>>>> The solution is easy: 
>>>> 
>>>> Start by creating a new folder on your desktop. (File > New Folder)
>>>> Name it “Stuff to file”, or something like that. Then, take everything on 
>>>> your desktop and put it in that folder. 
>>>> It doesn’t matter how many items are in that folder or how much space 
>>>> those items take up. 
>>>> To the operating system, it’s just another window. 
>>>> 
>>>> Once you have done that, you should notice an immediate improvement in 
>>>> performance.
>>>> 
>>>> Then Do some house cleaning: 
>>>> 
>>>> Start moving things from the “Stuff to file” folder into the proper 
>>>> folders in your Home Folder: 
>>>> Documents, Music, Pictures or Movies. 
>>>> Create sub-folders in those folders, if necessary. 
>>>> 
>>>> Then, just keep track of the amount of icons on your desktop. 
>>>> 
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> 13-inch MacBook Air (April 2014)
>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>> 512GB PCIe-based Flash Storage
>>>> 
>>>> OS X Yosemite 10.10.1
>>>> 
>>>> 
>>>>> On 25 Jan 2015, at 9:53 am, Peter Crisp <[email protected]> wrote:
>>>>> 
>>>>> Good morning, my wife's Macbook Pro (13" mid 2012) 4GB memory, running 
>>>>> OSX 10.9.5 is running very slow and has been for a long time. It has 
>>>>> 114GB free out of the 499GB hard disc so I don't think that in itself 
>>>>> would be a cause for immediate concern.
>>>>> 
>>>>> She has some large items on her Desktop (video files and lots of other 
>>>>> extraneous stuff) totalling 6.6GB and a huge amount of Mail. She is a 
>>>>> prolific emailer. 1500 Inbox and 14,000+ in Sent dating back to 2011. 
>>>>> Plus additional Mail accounts for kids each ill maintained as well.
>>>>> 
>>>>> The thing is, it is slow all the time, whether Mail is running or not. 
>>>>> 
>>>>> She uses it for two main things, Mail and Safari for Facebook and general 
>>>>> web browsing, and eBay for buying stuff.
>>>>> 
>>>>> Is there a step by step process for doing some 'housekeeping' clean up 
>>>>> and decaching of various things that will declutter this thing. It is 
>>>>> sooooo slow its nearly unusable.
>>>>> 
>>>>> I want to update her MBP to Yosemite but would like to do the clean up 
>>>>> first, maybe update to Yosemite would be a good thing and clean up stuff 
>>>>> in the process.
>>>>> 
>>>>> Tips much appreciated.
>>>>> 
>>>>> 
>>>>> Regards
>>>>> 
>>>>> 
>>>>> Pete
> 
> 
> 
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