Ok Ronni, I'm going to try the first option. Reinstall MacOS Sierra. Fingers crossed will let you know and thanks Marcus
Sent from Marcus iPhone 5 > On 17 Nov. 2016, at 1:50 pm, Ronni Brown <[email protected]> wrote: > > >>> On 17 Nov. 2016, at 12:32 pm, Marcus F Harris <[email protected]> wrote: >> >> I mustn't spend anymore time dissembling it Ronni. I'd like to delete the >> system and reinstall. >> Can you point me in the right direction to do this please. > > Hi Marcus, > > Probably a "Erase & Reinstall Sierra” is required. But, you ‘might’ correct > the problem with just a "Reinstall macOS Sierra" > If Sierra itself is the problem, you’ll need to install it anew. > I’ll give you instructions for both A) & B)and you can choose which way you > wish to proceed. > > A) I was going to suggest perhaps you try first just to “Reinstall macOS” > (not a “Erase & Reinstall Sierra”) > You can do this without affecting your files and settings. > > For this to work in macOS Recovery, you must be connected to the Internet. > > 1. You need to remove any existing “Install macOS Sierra” application from > the Mac. > > 2. Boot into macOS Recovery Partition > > Hold down Command-R at startup until the Apple logo appears to see emergency > mode. > macOS Recovery gives you four choices: > > 3. Select “Reinstall macOS” > > Click the Wi-Fi icon at the top right of the screen and choose a network. > Enter the network’s password, if necessary. > Select Reinstall macOS, and then click the Continue button. > > The Sierra installer data—roughly 5 GB downloads over the Internet from > Apple’s servers; once the download is finished, installation proceeds. > > Be prepared for the download to take anywhere from 20 minutes to several > hours, depending on your connection; installation will then take another 15 > to 30 minutes. > — > During installation your Mac will restart a few times, sometimes you won’t > hear a start up chime the screen will just be black. > Let the installation process complete - don’t interrupt it! > — > After your computer boots into mac OS Sierra 10.12 > Perform Post-installation Tasks: > A) Respond to Immediate Questions > Among the most common questions are requests for your user account password > or Apple ID password. For example, certain apps may once again need an > administrator’s authorization to make changes to your data, and various apps > that use your Apple ID (including iTunes and iBooks) may need you to sign in > again. > > Check System Preferences > iCloud to make sure you’re signed in to iCloud > (and with the correct Apple ID). Do the same in iTunes (Account > View My > Account) and the App Store (Store > View My Account). > NOTE: Make sure “iCloud Drive” in NOT activated! (unless you wish to use it; > you can set it up at a later date if needed) > > B) The next thing you should do is to update macOS itself (and any other > crucial Apple software) to the latest version. Sometimes Apple releases bug > fixes and security updates almost immediately after a major upgrade, and if > any such urgent updates are available, it’s in your best interest to install > them right away. > > C) Review the Incompatible Software Folder > If the Sierra installer encounters any known incompatibilities, it moves the > problematic software to an Incompatible Software folder and explains what it > moved on one of the final screens of Setup Assistant. (After Setup Assistant > quits, you can find the Incompatible Software folder at the top level of your > startup disk, at the top level of your home folder, or even in both places, > depending on the location of the soft- ware that was disabled.) > > D) Deal with Other Surprises > Apple Mail: The first time you launch Mail, a window informs you that it’s > “upgrading” your mail database. This step should take no more than a few > minutes, and is necessary because the Sierra version of Mail has updated the > database format it uses to store information about your messages. > > Mail plug-ins: The first time you open Mail after upgrading, it moves most > incompatible third-party plug-ins (which are normally stored in > ~/Library/Mail/Bundles) into ~/Library/Mail/Bundles (Disabled) and displays > an alert telling you what it’s disabled. Don’t try to reenable these > manually; Mail will thwart your every effort to get them working. > Check with the developer to see if a Sierra- compatible update is available. > > E) System Preferences Changes: > As usual, Apple added, moved, and renamed a few items in System Preferences. > I won’t do into the changes here, I’m just alerting you to check. > ----- > OR > B) Erase and Reinstall Sierra > > If you’re sure that you don’t need a new drive, but you want to start from > scratch, you can erase the disk and reinstall a fresh copy of Sierra. > (Make sure you’ve backed up your data and you know how to restore it!) > > Boot into macOS Recovery, select Disk Utility, and click Continue. > > After the utility launches, select your startup drive’s name in the list on > the left. > Click the Erase button. > > In the Format pop-up menu, choose Mac OS Extended (Journaled), rename your > disk if you like, and click...(you’re sure, right?)... Erase. > > Once this process is done, go back to A) Reinstall macOS, earlier in my email > message, and follow the directions there—or, if you have a bootable installer > disk available, now is the time to use it. > > Note: For more about macOS Recovery, see this support Apple article. > > Cheers, > Ronni > > 13-inch MacBook Air (April 2014) > 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz > 8GB 1600MHz LPDDR3 SDRAM > 512GB PCIe-based Flash Storage > > macOS Sierra 10.12.1 > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
