Hi Ronni, I’m finally back again! It has been a bit of a drama with all concerned - ZettaNet & Apple Shop.
When I returned to Perth I went to ZettaNet & the outcome of that visit was that they thought it was an Apple problem as the dongle works on a Windows machine & they have eno known problems with other Apple users, although I suspect they are smarter users than me & probably use personal hotspot. I went to the Perth Apple Shop which was near by & they were very helpful & managed to get it to work with a bit of detective work. However, when I got home & tested it, it didn’t work again! I thought it might be operator error so went back to the Apple Shop. All settings seemed to be OK & they didn’t seem to be able to come up with the solution. So the outcome of that is that I am ditching the dongle, which is relatively old & is not being regularly upgraded by Huawei to meet Apple specs (may be the actual problem in itself), and move to using the personal hotspot from my phone for those times that I am away in Australia. Thanks a zillion for your input Ronni - great as usual. Cheers, Alex > On 4 Jan 2017, at 9:57 pm, Ronni Brown <[email protected]> wrote: > > Hi Alex, > > What did Highway1/ZettaNet suggest? > > Blue light Blinking (once every 2.9 seconds) Modem is registered to a UMTS > network > > What settings do you have for the Huawei E160E in System Preferences > Network > Select Huawei Modem in the left pane > Click on Advanced > What settings do you have there? > > Cheers, > Ronni > > >> On 4 Jan 2017, at 8:34 pm, Alex <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi Ronni >> >> Thanks a million & please see below for responses >> >>> On 4 Jan 2017, at 12:13 pm, Ronni Brown <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Hi Alex, >>> >>> Just adding to what Rob has already suggested. >>> What lights are showing on the dongle? Blue light flashing every 3 secs >>> You have Network coverage where you are situated? Yes >>> What have you tried to get it to connect? Called Highway1/ZettaNet & all >>> the below >>> >>> * Restart your dongle No restart “button” that I am aware of - have >>> quit it & retried many times >>> * If the dongle came with a extension cable, use that to make sure its >>> properly plugged in. I always use the ext cable as it supposedly gives >>> better signal >>> * Uninstall and reinstall the dongle Done as well as upgrading the >>> driver as per the pasamio.com <http://pasamio.com/> website per original >>> message >>> * Try another USB port Done >>> * Are you using any Proxy settings in System Preferences > Network > >>> Advanced - Proxies No protocols selected to configure >> >> >> “Bypass proxy settings….” = “*.local, 169.254/16” >> >> Use >> Passive FTP Mode (PASV) is ticked >>> >>> Cheers, >>> Ronni >>> >>>> On 3 Jan 2017, at 11:23 pm, Rob Phillips <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> Hi Alex >>>> Intriguing... >>>> I guess you have credit on the device? >>>> Restarted? >>>> Getting enough signal? >>>> >>>> Rob >>>> >>>> On 3/1/17 9:27 pm, Alex wrote: >>>>> Hello WAMuggers >>>>> >>>>> I would appreciate some advice on this problem I have with my mobile >>>>> broadband through Highway1/ZettaNet. (I also have a normal adsl for home >>>>> through them) >>>>> >>>>> I have a MacBook Pro Retina early 2013 running Mac OS X 10.10.5 Yosemite. >>>>> >>>>> In October the MBB was working when I was in Pemberton. Today I am in >>>>> Melbourne & it is not working. I have not changed the OS in this time. >>>>> >>>>> They asked me to test on another machine which I did on an Acer & >>>>> ostensibly it was working. So they say they can’t help me as it is >>>>> something to do with my machine. They did send me a solution from >>>>> Lion/Mountain Lion days through pasamio.com <http://pasamio.com/> which I >>>>> followed but it only partially fixed the problem - now the the dongle is >>>>> recognised & I get a signal but there is no connection made. I have >>>>> responded to them saying their response is not good enough. >>>>> >>>>> So any other suggestions would be greatly appreciated. My response time >>>>> are a bit limited as I am attending a conference but I will respond when >>>>> I am free. >>>>> >>>>> Cheers, Alex >> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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