Hello Alan,

As Rob has mentioned --
Are all the email accounts IMAP or POP?
Telstra Mail recommends using IMAP 

Regards,
Ronni

> On 15 Mar 2017, at 10:45 am, Alan Fenton <[email protected]> wrote:
> 
> Hello,
> The accounts are all Telstra. Telstra is at fault. I want to get an email 
> account that is not with Telstra or any other phone company. 
> So that is why I was suggested Gmail and Hotmail.
> From Alan.
> 
>> On 15 Mar 2017, at 10:38 am, Rob Phillips <[email protected]> wrote:
>> 
>> Who are your accounts with, and do they use IMAP or POP? Without this 
>> information Ronni won't be able to solve your problem.. :-)
>> Rob
>> 
>> 
>> On 15/3/17 10:16 am, Alan Fenton wrote:
>>> Hello.
>>> Telstra lost 5 email accounts Monday when I updated my mobile hotspot modem 
>>> and  added to my Telstra account.
>>> Tuesday night I got back 4 accounts.
>>> Today rang telstra to get last account. Waiting for return call.
>>> I have  this problem when I update telstra hardware due I think to having 
>>> Bigpond and Telstra faulty links between my account.
>>> A person at Telstra shop in Armadale suggested I get a Gmail or Hotmail 
>>> account.
>>> Any suggestions?
>>> From Alan.
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