Hi Alan,

Your options are endless - depending on what you actually want.

Rob & Ronni are coming from the approach of "let's see if we can fix the
problem" ie look at how you are managing your Telsta email accounts to see
if the problem can be fixed.

As we all know, Ronni is a whiz at ferreting out all sorts of problems - so
work with her if you want to do this.

However your response suggests that you have no real interest in addressing
the Telstra problem and just want to take Telstra out of the equation and
set-up some alternative email accounts?

I'm sure many of us can sympathise with the difficulties of dealing with
Telstra - They lost my internet account many ears ago (to Internode) and I
recently moved my landline to Internode also. However I still have my mobile
with Telstra (for the country coverage) and must admit that, in more recent
dealings, their service seems much improved.

I also have a legacy Bigpond email account, which continues to work without
problems, and which Telstra keeps alive, free of charge - which, I think, is
pretty generous of them.

If you want/need to move away from Telstra and find a new mail provider -
here are a few things you might want to consider:

1. Your ISP will, no doubt, offer you a number of email accounts as part of
your internet package - of course if your ISP is Telstra this is no help
unless you also want to change ISP.
2. Email accounts with your ISP are generally lost if/when you change ISP
providers - this tends to keep many people "locked in" to their ISP to avoid
the hassle of changing email addresses.
3. Free email accounts like Hotmail (very popular in the past) or Gmail
(more popular now) have their own pros & cons - which Google will find
plenty of opinion on!  My observation is that if you are not paying for the
product then you ARE the product - think why Google is worth billions of
dollars! 
4. One way of having a number of email accounts which are "yours" is to
register your own domain and then set-up separate email accounts eg:
> * [email protected]
> * [email protected]
> * [email protected]
5. Using your own domain requires a certain amount of IT nous (though not
that much!) and lets you use and change different ISPs without disruption to
your email accounts. Several WAMUG members (including me) use this approach.

At the end of the day there is no "best" solution - just one which meets
your particular circumstances, needs and preferences.



Cheers




Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [email protected]









on 15/3/17 10:45 AM, Alan Fenton at [email protected] wrote:

> Hello,
> The accounts are all Telstra. Telstra is at fault. I want to get an email
> account that is not with Telstra or any other phone company.
> So that is why I was suggested Gmail and Hotmail.
> From Alan.
> 
>> On 15 Mar 2017, at 10:38 am, Rob Phillips <[email protected]> wrote:
>> 
>> Who are your accounts with, and do they use IMAP or POP? Without this
>> information Ronni won't be able to solve your problem.. :-)
>> Rob
>> 
>> 
>> On 15/3/17 10:16 am, Alan Fenton wrote:
>>> Hello.
>>> Telstra lost 5 email accounts Monday when I updated my mobile hotspot modem
>>> and  added to my Telstra account.
>>> Tuesday night I got back 4 accounts.
>>> Today rang telstra to get last account. Waiting for return call.
>>> I have  this problem when I update telstra hardware due I think to having
>>> Bigpond and Telstra faulty links between my account.
>>> A person at Telstra shop in Armadale suggested I get a Gmail or Hotmail
>>> account.
>>> Any suggestions?
>>>  From Alan.

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