Sorry - Typo error before - "non-PPPoA" should have been "non-PPPoE"  :(

Sent from Ronni's iPad4


> On 1 Apr 2017, at 7:58 am, Ronda Brown <[email protected]> wrote:
> 
> Hi Jennifer,
> 
> Without knowing any details how you have setup the Dual-Band network or your 
> ISP. 
> Are you using PPPoE or PPPoA?
> What MTU setting do you have set?
> 
> The normal MTU (Maximum Transmit Unit) value for most non-PPPoA is 1500 
> bytes, or 1492 Bytes for PPPoE connections. For some ISPs you may need to 
> reduce the MTU.
> I have found sometimes the most stable connection for PPPoE is around MTU 
> 1400 on Netgear Routers
> 
> You could try:
> Log into the Router using a web browser
> Then Go to Advanced setup, and go to WAN setup, and set the MTU at 1400
> Power cycle all 
> Then test if you can keep the connection.
> If you can keep a solid connection at 1400 you can experiment with increasing 
> to 1492
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
>> On 31 Mar 2017, at 5:18 pm, Jennifer Lefroy <[email protected]> 
>> wrote:
>> 
>> Good afternoon,
>> I have been having problems with my internet connection dropping out since 
>> moving house - only a few hundred metres -  two months ago.  Telstra 
>> eventually improved matters by locating a resistance, but I am in an old 
>> area with old copper wiring and I am quite a distance from the exchange 
>> which Telstra says makes for difficulties.  A few days ago, I could not 
>> connect with my router at all and so bought a new one: Netgear Nighthawk 
>> VDSL/ADSL as I have been notified of NBN installation between April and 
>> August.  I managed to set it up and my iPad and iPhone connected but not my 
>> Mac desktop.  I asked my provider for help, but the technician only 
>> succeeded in losing the connections with the iPad and iPhone.  In 
>> frustration, I turned everything else and overnight the magic happened and 
>> everything including my desktop was connected this morning.  However, later 
>> in the day, I lost connection and trying to reconnect, the password was not 
>> accepted.  I turned everything off for a few hours a
 n
> d I am now back online.  I believe my provider had problems at their end for 
> a short time only.  
>> 
>> Does any one have any advice or possible explanation or do I just thole the 
>> dropping in and out till NBN arrives?
>> 
>> Kind regards,
>> Jennifer
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