Sorry - Typo error before - "non-PPPoA" should have been "non-PPPoE" :(
Sent from Ronni's iPad4 > On 1 Apr 2017, at 7:58 am, Ronda Brown <[email protected]> wrote: > > Hi Jennifer, > > Without knowing any details how you have setup the Dual-Band network or your > ISP. > Are you using PPPoE or PPPoA? > What MTU setting do you have set? > > The normal MTU (Maximum Transmit Unit) value for most non-PPPoA is 1500 > bytes, or 1492 Bytes for PPPoE connections. For some ISPs you may need to > reduce the MTU. > I have found sometimes the most stable connection for PPPoE is around MTU > 1400 on Netgear Routers > > You could try: > Log into the Router using a web browser > Then Go to Advanced setup, and go to WAN setup, and set the MTU at 1400 > Power cycle all > Then test if you can keep the connection. > If you can keep a solid connection at 1400 you can experiment with increasing > to 1492 > > Cheers, > Ronni > Sent from Ronni's iPad4 > > >> On 31 Mar 2017, at 5:18 pm, Jennifer Lefroy <[email protected]> >> wrote: >> >> Good afternoon, >> I have been having problems with my internet connection dropping out since >> moving house - only a few hundred metres - two months ago. Telstra >> eventually improved matters by locating a resistance, but I am in an old >> area with old copper wiring and I am quite a distance from the exchange >> which Telstra says makes for difficulties. A few days ago, I could not >> connect with my router at all and so bought a new one: Netgear Nighthawk >> VDSL/ADSL as I have been notified of NBN installation between April and >> August. I managed to set it up and my iPad and iPhone connected but not my >> Mac desktop. I asked my provider for help, but the technician only >> succeeded in losing the connections with the iPad and iPhone. In >> frustration, I turned everything else and overnight the magic happened and >> everything including my desktop was connected this morning. However, later >> in the day, I lost connection and trying to reconnect, the password was not >> accepted. I turned everything off for a few hours a n > d I am now back online. I believe my provider had problems at their end for > a short time only. >> >> Does any one have any advice or possible explanation or do I just thole the >> dropping in and out till NBN arrives? >> >> Kind regards, >> Jennifer >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

