Hello Juliet,

What operating system are you using? If it is macOS Sierra.

Gatekeeper in macOS Sierra is now stricter than ever, defaulting to only allow 
options for apps downloaded from either the App Store or the App Store and 
identified developers. 
Advanced Mac users may wish to allow a third option, which is the ability to 
open and allow apps downloaded from anywhere in macOS Sierra.


To be clear, the “Allow applications downloaded from anywhere” option is hidden 
by default in Gatekeeper for macOS Sierra. You can see this by going to the 
Security & Privacy preference panel, and under the “General” section you will 
not find such an option for Gatekeeper app allow settings. 
Despite that, with a little command line intervention you can reveal the third 
option and regain the ability to open apps that come from anywhere.

This is not recommended for most Mac users, only advanced Mac users and 
developers who have the ability to accurately gauge app validity should use 
this method, which involves disabling Gatekeeper from the command line, thereby 
removing the standard Gatekeeper security mechanisms in Mac OS.

I won’t send you the Terminal command unless you are very sure about the 
Application you wish to install and are fully aware of the security risk you 
take when installing an unidentified application.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.4

> On 19 May 2017, at 10:26 am, Juliet Kitson <[email protected]> wrote:
> 
> Hello
> I have a down loaded app that I want to install but because it is not from 
> app store or identified source how do I overcome this.
> Regards Bill
> 






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