Hi Diana,
Rob has already sorted the Hotspot connection for you.

This “VW BT 3209” you are concerned about. Do you have a VW (a Volkswagen car)?
This looks like when you pair your iPhone - Connect iPhone to VW Bluetooth?

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Mar 2018, at 10:44 am, Diana & Graham Stevens <[email protected]> 
> wrote:
> 
> Thanks Rob
> 
> I had already restarted the iPhone with no effect. This time I turned off 
> absolutely everything even eMac and G4 tower which don’t appear in FMI. Did 
> not go as far as disconnecting power. Rebooted modem and Time Capsule. Turned 
> on iPad, iPhone. Bluetooth shows only the iPhone. Hopefully all hunky dory.
> 
> Still don’t understand why FMI does not show the iPhone.
> 
> Thanks so much, I can have breakfast now and start my day.
> 
> Best wishes from Diana 
> Sent from my iPad
> 
>> On 29 Mar 2018, at 9:23 am, Rob Phillips <[email protected]> wrote:
>> 
>> restart all devices? 
>> 
>> Sent from OPPO Mail
>> On Diana & Graham Stevens <[email protected]>, 29 Mar 2018 9:14 a.m. 
>> wrote:
>> I have decided I can’t do without WAMUG, I shall pay my dues today.
>> 
>> If this is a bit garbled please bear with me, I am very depressed, any 
>> fellow sufferers will know this means no ability to concentrate, accident 
>> prone etc.
>> 
>> Present problem, I needed to use my iPad away from home. Set up Graham’s 
>> iPhone as hot spot, turned off wifi on iPad to do it. Turned wifi on again. 
>> Did not need to use the iPad after all, left it at home, this was on Tuesday.
>> 
>> All well until today, iPhone tells me to turn on wifi for better location 
>> services. Didn’t think I had turned it off. Hit the button, I can’t remember 
>> what it said but whatever it was I assumed it would turn wifi on. I cursed 
>> myself for using 4G for lengthy phone calls but it was necessary because our 
>> landline has had an intermittent fault for over 2 weeks, off 50% of time, 
>> Telstra technician hasn’t been able to solve it.
>> 
>> Connection unsuccessful. Message make sure “VW BT 3209” is turned on and in 
>> range.
>> 
>> But it is connected, icons for Telstra and wifi. I have no idea what this 
>> device is.
>> 
>> Looked in Bluetooth which shows both my iPad and this device as unconnected. 
>> I get the equivalent message to above. But Find my iPhone on my iPad shows 
>> my iPad and my old iPad 4 as connected. No mention of foreign device.
>> 
>> Find my iPhone on the iPhone, logged me out for my own protection, logged in 
>> again, it shows my two iPads, the iPhone doesn’t appear.
>> 
>> At one stage I managed to select the foreign device (I can’t remember how). 
>> Forget this device was greyed out, I tried to Sync contacts, the only other 
>> option got the same error message.
>> 
>> On my iPad the only device in Bluetooth is the iPhone.
>> 
>> I turned off Bluetooth on the iPhone, powered down and restarted. Unknown 
>> device still there.
>> 
>> Should I turn Bluetooth off, if warns me against it?
>> 
>> The only other thing that might be relevant is that I noticed Graham has not 
>> turned on Two-Factor Authentication.
>> 
>> I haven’t a clue what to do next nor whether this has serious implications. 
>> Any suggestions?
>> 
>> Regards Diana
>> 
>> Sent from my iPad
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