Hi Ronni

Thanks for the suggestion. I will check out the details over the next few days.

My copy of the user manual for the original Android os (Marshmallow) explained 
how to do data backups to a Mac via usb - and even use Image Capture for photo 
imports.  This feature was completely removed in the next upgrade (Nougat).   
So my web searches for assistance were not sufficiently focussed to have any 
meaning.  It is possible that the “recommended” data transfer apps I tried 
yesterday only work with Marshmallow or older systems.   

While I left the Galaxy switched on and connected to WiFi overnight, it 
downloaded the latest operating system (Oreo) which I installed.  Three 
different operating systems in 12 months!   I’ve kind of lost interest in outer 
space and Galaxies - and prefer something more down to earth like Apples.

I may have a last-ditch option.  Photo data should be stored on a removable 
micro SD card. 

Cheers
Alan


> On 16 May 2018, at 6:19 am, Ronda Brown <[email protected]> wrote:
> 
> Hi Alan,
> 
> Have you tried ‘Airmore’ File Transfer?
> https://play.google.com/store/apps/details?id=com.airmore&hl=en 
> <https://play.google.com/store/apps/details?id=com.airmore&hl=en>
> 
> Official Website:  https://airmore.com/ <https://airmore.com/>
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 15 May 2018, at 9:43 pm, Alan Smith <[email protected] 
> <mailto:[email protected]>> wrote:
> 
>> I cannot transfer photos from a 2017 Samsung Galaxy A7 mobile phone to my 
>> late 2012 iMac.  This is the first attempt at downloading, so I don’t know 
>> if it is High Sierra thing.
>> 
>> Any ideas for resolving the problem?
>> 
>> The Galaxy A7 has not got a SIM card and has only been used as a camera in 
>> recent months. Most phone “features" have been turned off.
>> 
>> I’ve installed Android File Transfer (AFT) app vers 1.0.11 (64 bit) but get 
>> the message “Could not connect to device”.  This app is suggested in the 
>> Apple Support KB article HT205063 which provides a link to the Android 
>> website for downloading.  
>> 
>> The Samsung website recommendation is to use either the AFT app or Samsung 
>> Smart Switch.  I downloaded the SSS app vers 4.1.1 but macOS gives an alert 
>> that the app is “not optimised”.  This app is 32 bit and didn’t work either.
>> 
>> Cheers
>> Alan
>> 
>> iMac 13,2 (27 inch, late 2012), macOS High Sierra 10.13.4.
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