Hi Alan,

Have you checked the App Store on your iPad to see what you have installed 
recently or if there is a update? 

Try connecting your iPad to power and update over Wi-Fi
1. Plug your device into power and connect to the Internet with Wi-Fi.
2. Tap Settings > General > Software Update.
3. Tap download and Install.

I prefer to Sync & Update my iPhone 7Plus & iPad Pro 12.9-inch over Wi-Fi since 
Apple don’t seem interested in iTunes anymore.

I posted to WAMUG on 27 Sept.’18 - Subject: Mojave Won’t Install on Some 2012 
iMacs with Boot Camp.
Boot Camp is no longer supported on 2012 27-inch iMacs, if the owner plans to 
update to macOS 10.14 Mojave.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 30 Sep 2018, at 5:51 pm, Alan Smith <[email protected]> wrote:
> 
> Hi Ronni, 
> 
> Thanks for your response.
> 
> 1. Never installed the MS Power BI app or used the system. The “mobile BI 
> experience” doesn’t even register on my exciting app scale.
> 
> 2. Sometimes things are painfully obvious and I still need to ask wamug 
> advice!  The Install option infers an update to the existing macos which is 
> 10.13.6 (High Sierra). I could find no documentation as to what the “update” 
> involved.  I assumed it was to 10.14 (Mojave) which I do not want.  You seem 
> to disagree.  Perhaps the update would be a minor patch for iTunes vers 
> 12.8.0.150.  Have you any details of this? 
> 
> By the way, Mojave is not offered as an app update.  I have a late 2012 iMac 
> 27 inch 1TB Fusion drive.  I read somewhere that my model iMac with 3TB 
> drives are not compatible at this time. Perhaps it is all fusion drive models 
> - - issues with the new Apple file system???
> 
> Cheers
> Alan
> 
> 
>> On 30 Sep 2018, at 1:37 pm, Ronda Brown <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Hello Alan,
>> 
>> 1. Did you install at some time Microsoft Power BI?
>> The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch 
>> delivers the mobile BI experience for Power BI, Power BI Report Server, and 
>> Reporting Services
>> 
>> https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started
>>  
>> <https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started>
>> 
>> 2. Why This Alert Appears on Your Mac
>> 
>> Generally, if your Mac is running the latest macOS version and your iPhone 
>> is running the latest iOS version available, you should never see this 
>> message appear on your laptop or desktop's screen.
>> 
>> 
>> If your iPhone is running a newer version of iOS than the macOS version 
>> you're running currently supports, you will not be able to sync your iPhone 
>> with iTunes if you get the "software update is required to connect to your 
>> iPhone" alert. You will, however, still be able to charge your iPhone and 
>> use other tools such as Image Capture, Photos, etc.
>> 
>>  <>How to Sync Your iPhone with iTunes Again
>> 
>> If you have no interest in updating your Mac to the newest macOS, the answer 
>> may be painfully obvious. When you see the "A software update is required to 
>> connect to your iOS device. Would you like to download and install this 
>> update now?" prompt, simply click on "Install" to update the software needed 
>> to get your iOS device working with iTunes again on an older macOS version.
>> 
>> Another solution would be to open up the App Store on your Mac, head to the 
>> "Updates" tab, then update any system software to the latest version. If 
>> you're currently running macOS Sierra or lower, it's a good idea to update 
>> to macOS High Sierra 
>> <https://itunes.apple.com/us/app/macos-high-sierra/id1246284741/?at=1l3vs3K&mt=12>.
>>  Most third-party app developers have had ample time to make sure their apps 
>> work with High Sierra, so there should be no compatibility issues there.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 29 Sep 2018, at 10:10 am, Alan Smith <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>>> Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
>>> messages recently received relating to an iPad 5?
>>> 
>>> 1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not 
>>> use iCloud for backup.)  iTunes gave message “Some of the purchased items 
>>> on the iPad including ‘Power’, could not be transferred because you are not 
>>> authorised for them on this computer. Would you like to authorise this 
>>> computer for items purchased from the iTunes Store?"
>>> 
>>> I reluctantly agreed to authorise so I could proceed with the backup. But 
>>> what is “Power”? I have not purchased any app, movie or song with that 
>>> title or association.
>>> 
>>> 2. Several days after installing iOS12 I plugged the iPad into the iMac and 
>>> got a (system) message “A software update is required to connect to Alan’s 
>>> iPad 5.”  I did not download and install it.  What would the software 
>>> update be?  I fear it may be macos Mojave which I don’t want. I also fear 
>>> it may have some association with the purchased ‘Power’ item now sitting in 
>>> the iTunes backup file I can’t access!
>>> 
>>> Cheers, on this damp and grey morning,
>>> Alan
>>> 
>>> 


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