That's great, Walter. This could be a helpful discussion for other people who may be experiencing the same problem.
On 5/2/19, 5:04 pm, "FW" <[email protected] on behalf of [email protected]> wrote: Hi Tim, I just started the scan method again and I noticed how the name on the screen was how I normally sign, but not the same as on the card (just as in your experience). After correcting it all is now activated. I got confirmation from BW. So thanks Tim and Susan for your help , all is well. Cheers Walter > On 4 Feb 2019, at 21:50 , Tim Law <[email protected]> wrote: > > Walter I’m not talking about the name on the card and the name in iCloud payments. > > I’m talking about when Wallet scans the card. > > In Settings> Wallet and Apple Pay, I tapped Add Card > Next Info screen, tap continue > Add card - scan. > iPhone recognizes text and moves to next screen named 'Card Details, verify your card information' > It came up with the number that it read and my name. It was THAT name that was incorrect, not sure where it found it (maybe iCloud payments as you reference it) > I edited it on this screen and then progressed by clicking Next. > If I hadn’t I expect it would have been rejected as you describe. > > I hope this is useful. > > Tim > > Sent from Tim's Retina iPad 2 > >> On 4 Feb 2019, at 2:47 pm, FW <[email protected]> wrote: >> >> Hi Susan and Tim, >> >> Thanks for your suggestions. >> >> Yes, have just read on the Apple site how to remove a card in Wallet. >> Except when I go to >settings, >Wallet & Apple Pay I should tap the card that I want to remove - but because >> the card was never ever successfully added (“Card Not Added” and so on) it does not appear on the list and >> can not be deleted. When I follow the prompts in Wallet to add a card it wants to add the card in question >> but after entering the CVV code and tapping the “Agree” button again the Card Not Added message returns. >> >> Tim, the names on the card and on the iCloud payment details were different last week (middle name difference) >> but I corrected it last week and now they correspond 100% (and Apple sent me confirmation of the changes). >> >> I wonder what would happen if I removed the card within iCloud payment setup ? >> >> Cheers >> Walter >> >> *************** >> >> >> >>> On 4 Feb 2019, at 08:04 , Susan Hastings <[email protected]> wrote: >>> >>> Hi Walter, I can’t help with the problem you are having, but I was easily able to add two bankwest cards to Wallet following the instructions on the Apple Support page. I’ve been using Apple Pay with my main bankwest card for the last week. >>> >>> This suggests it may be a unique problem with your card. >>> >>> Have you researched how to delete the card from your Wallet app on the Apple website? >>> >>> Cheers, Susan. >>> >>> Sent from my iPad >>> >>>> On 4 Feb 2019, at 7:59 am, FW <[email protected]> wrote: >>>> >>>> Good morning all, >>>> >>>> Has anyone tried to activate Wallet with ApplePay Bankwest ? >>>> >>>> I have tried for a week, it always fails and the message I get on the iPhone is: >>>> >>>> “Could not add card, contact your card issuer” >>>> >>>> Bankwest claims that the name on the card is different from the Wallet name - so it can’t work and I should >>>> change the Wallet name ??? >>>> >>>> The details in settings under “Payment & Shipping” are the same as on the card. >>>> >>>> Apple help line tells me there is no Wallet name and have asked me re-scan the card - but it is not working. >>>> As soon as I open Wallet the same card comes up, Apple could not find a way to delete it in the screen sharing >>>> session we had. They asked me to contact Bankwest again because they think Bankwests system is not authenticating >>>> my card. >>>> >>>> Deleting the Bankwest app did not make any difference. >>>> >>>> It’s dead end at the moment. >>>> >>>> Confused, >>>> >>>> Cheers >>>> Walter >>>> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
