Pleased to hear  

Tim

Sent from Tim's iPhone

> On 5 Feb 2019, at 5:03 pm, FW <whae...@iinet.net.au> wrote:
> 
> Hi Tim,
> 
> I just started the scan method again and I noticed how the name on the screen 
> was how I normally sign,
> but not the same as on the card  (just as in your experience). After 
> correcting it all is now activated.
> I got confirmation from BW.
> 
> So thanks Tim and Susan for your help , all is well.
> 
> Cheers
> Walter
> 
> 
> 
>> On 4 Feb 2019, at 21:50 , Tim Law <t...@peoplehelp.com.au> wrote:
>> 
>> Walter I’m not talking about the name on the card and the name in iCloud 
>> payments.
>> 
>> I’m talking about when Wallet scans the card.
>> 
>> In Settings> Wallet and Apple Pay, I tapped Add Card
>> Next Info screen, tap continue
>> Add card - scan. 
>> iPhone recognizes text and moves to next screen named 'Card Details, verify 
>> your card information'
>> It came up with the number that it read and my name. It was THAT name that 
>> was incorrect, not sure where it found it (maybe iCloud payments as you 
>> reference it) 
>> I edited it on this screen and then progressed by clicking Next.
>> If I hadn’t I expect it would have been rejected as you describe.
>> 
>> I hope this is useful.
>> 
>> Tim
>> 
>> Sent from Tim's Retina iPad 2
>> 
>>> On 4 Feb 2019, at 2:47 pm, FW <whae...@iinet.net.au> wrote:
>>> 
>>> Hi Susan and Tim,
>>> 
>>> Thanks for your suggestions.
>>> 
>>> Yes, have just read on the Apple site how to remove a card in Wallet.
>>> Except when I go to >settings, >Wallet & Apple Pay I should tap the card 
>>> that I want to remove - but because
>>> the card was never ever successfully added (“Card Not Added” and so on) it 
>>> does not appear on the list and 
>>> can not be deleted. When I follow the prompts in Wallet to add a card it 
>>> wants to add the card in question
>>> but after entering the CVV code and tapping the “Agree” button again the 
>>> Card Not Added message returns.
>>> 
>>> Tim, the names on the card and on the iCloud payment details were different 
>>> last week (middle name difference)
>>> but I corrected it last week and now they correspond 100% (and Apple sent 
>>> me confirmation of the changes).
>>> 
>>> I wonder what would happen if I removed the card within iCloud payment 
>>> setup ?
>>> 
>>> Cheers
>>> Walter
>>> 
>>> ***************
>>> 
>>> 
>>> 
>>>> On 4 Feb 2019, at 08:04 , Susan Hastings <susanhasti...@mac.com> wrote:
>>>> 
>>>> Hi Walter, I can’t help with the problem you are having, but I was easily 
>>>> able to add two bankwest cards to Wallet following the instructions on the 
>>>> Apple Support page. I’ve been using Apple Pay with my main bankwest card 
>>>> for the last week.
>>>> 
>>>> This suggests it may be a unique problem with your card.
>>>> 
>>>> Have you researched how to delete the card from your Wallet app on the 
>>>> Apple website?
>>>> 
>>>> Cheers, Susan.
>>>> 
>>>> Sent from my iPad
>>>> 
>>>>> On 4 Feb 2019, at 7:59 am, FW <whae...@iinet.net.au> wrote:
>>>>> 
>>>>> Good morning all,
>>>>> 
>>>>> Has anyone tried to activate Wallet with ApplePay Bankwest ?
>>>>> 
>>>>> I have tried for a week, it always fails and the message I get on the 
>>>>> iPhone is:
>>>>> 
>>>>> “Could not add card, contact your card issuer”
>>>>> 
>>>>> Bankwest claims that the name on the card is different from the Wallet 
>>>>> name - so it can’t work and I should 
>>>>> change the Wallet name ???
>>>>> 
>>>>> The details in settings under “Payment & Shipping” are the same as on the 
>>>>> card.
>>>>> 
>>>>> Apple help line tells me there is no Wallet name and have asked me 
>>>>> re-scan the card - but it is not working.
>>>>> As soon as I open Wallet the same card comes up, Apple could not find a 
>>>>> way to delete it in the screen sharing 
>>>>> session we had. They asked me to contact Bankwest again because they 
>>>>> think Bankwests system is not authenticating
>>>>> my card.
>>>>> 
>>>>> Deleting the Bankwest app did not make any difference.
>>>>> 
>>>>> It’s dead end at the moment.
>>>>> 
>>>>> Confused,
>>>>> 
>>>>> Cheers
>>>>> Walter
>>>>> 
>>>>> 
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