I followed Daniels suggestion but cleaned out Office with CleanMyMacX first. All now seems fine, no updates needed. We will see when the next Update batch arrives. Thanks for all the advice! SeverIn
> On 18 Mar 2019, at 5:33 pm, Neil Houghton <[email protected]> wrote: > > I should also mention that this problem has persisted through several updates > of Office and also several updates of the actual Update app. > > From: <[email protected] > <mailto:[email protected]>> on behalf of Neil > Houghton <[email protected] <mailto:[email protected]>> > Reply-To: <[email protected] <mailto:[email protected]>> > Date: Monday, 18 March 2019 at 17:32 > To: <[email protected] <mailto:[email protected]>> > Subject: Re: Update Office 365 > > Hi Severin, > > This may or may not be relevant to your situation. > > I have been finding MS AutoUpdate problematic for a while – though I do have > a working “workaround” > > I have Office 365 installed on 3 different computers – all are running OSX > 10.11.6 – so an older OS than you. > > On one of the computers AutoUpdate works fine. On the other two I have the > same problem and it was not immediately apparent exactly what the problem was > until I tried updating the apps one at a time (ie uncheck all the apps except > one) and carefully watched what happened: > The app downloads as expected. > The app installs as expected. > The app verifies as expected. > THEN > The app starts downloading again! > > After digesting this madness, I found that if I quit Autoupdate while it was > trying to re-download it and then reopened Auto update it would now recognise > that the app was updated and not show that there was any update available. I > can then do the same with one of the other apps. > > This is obviously a bit of a pain – but I have more pressing matters to deal > with so, for the moment, my update workflow on the 2 problematic computers is: > I have created an alias to the Microsoft Autoupdate app that is easily > accessible. > I have set Autoupdate to notify me when updates are available but not to > update automatically. > When it is update time I fire up Autoupdate and select one app to update and > then quit Autoupdate when it tries to download a second time. > I then repeat the process for the other four office apps. > A final launch of Autoupdate now confirms that I am up-to-date. > > Of course, your problem might be completely different and unrelated – but it > would be easy to check by manually initiating the update of one app only and > carefully watching the process to see where the problem arises. > > HTH > > > Cheers > > > Neil > > > From: <[email protected] > <mailto:[email protected]>> on behalf of Severin > Crisp <[email protected] <mailto:[email protected]>> > Reply-To: <[email protected] <mailto:[email protected]>> > Date: Monday, 18 March 2019 at 13:39 > To: WAMUG List <[email protected] <mailto:[email protected]>> > Subject: Update Office 365 > > I have High Sierra on a MacBook Air. I have never before had any trouble > with the MSoft updates of Office 365. The current update (16.23.0) > apparently runs, downloads the update bits for Excel, Power Point and Word > then halts in the installation - “…unable to download several update > segments. Try again….. It has continued to fail over the last 2 weeks. > Suggestions please! > Severin Crisp > > ________________________________ > Assoc Prof Severin Crisp, FIP, FAIP > Clarence Estate, 55 Hardie Rd, > Albany, Western Australia, 6330 > (Home: 15 Thomas St, Mount Clarence, > Albany, Western Australia, 6330) > Ph 0484 624 741 > Email: [email protected] <mailto:[email protected]> > ________________________________ > > > > > > > > -- The WA Macintosh User Group Mailing List -- Archives - Guidelines - > Settings & Unsubscribe - > -- The WA Macintosh User Group Mailing List -- Archives - Guidelines - > Settings & Unsubscribe - > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml > <http://www.wamug.org.au/mailinglist/archives.shtml>> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml > <http://www.wamug.org.au/mailinglist/guidelines.shtml>> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> ________________________________ Assoc Prof Severin Crisp, FIP, FAIP Clarence Estate, 55 Hardie Rd, Albany, Western Australia, 6330 (Home: 15 Thomas St, Mount Clarence, Albany, Western Australia, 6330) Ph 0484 624 741 Email: [email protected] ________________________________
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