Matt I have been using Home - Domain Names, Web Hosting for Perth, Western Australia hostingserviceswa.com.au apple-touch-icon-7e815b.png With great success for a long time. No fuss, resolves problems quickly and is very customer focused.
Yes it’s run by our very own Daniel Tim Law On 22 Jan 2023, at 3:11 pm, Matt Falvey via WAMUG <wa...@lists.wamug.org.au> wrote: Hi, I know this is not strictly mac related, but it is about webs site hosting mac a product from Reunion family tree application on The Next Generation of Genealogy Sitebuilding (TNG). I have had a family tree website for many years hosted by Webcity which were taken over by Vodien Internet Solutions, based in Singapore around mid 2020. On 1 Jan 2023 I noticed my site was down and thought it may be related to the change of the year so I let it go before notifying them on the 3rd. Since then they have managed to get the website up intermittently about 3 or 4 times. (I registered my Domain name with Crazy Domains and in mid 2020 I received notification that they would be transferring their operation to Dreamscape Networks International, based in Singapore, but still operating under the same name.) As the website was continually off line I thought I would contact Crazy Domains to See if there was anything wrong with my Domain registration, which may have explained why the site was not working,. The technician there was able to access my website and everything that had been happening since I lodged my complaint with Vodien. (I subsequently found out they are the same company.) Any way it seems he knew what was wrong and told me to get in touch with auDA as there was nothing, they could or were allowed to do. I had never heard of the auDA, but they are a non profit .au Domain Adminstration that oversees the operation and management framework of the .au domain on the internet. Apparently they advised Vodien on 19 Dec 2022 that a Ph ishing scam impersonating the America First Credit Union was trying to acquire account numbers and passwords, they gave Vodien 72 hours to fix it and when they didn’t’ they blocked the website with a message to them serverHold DNS abuse. They said Phishing had been reported by, various organisation. auDa had to tell me what to tell Vodien what the problem was and how to fix the problem. So Vodien did that and the website came back up and went back down again. Then then said to fix it they would need to go back to a September back up, reinstall it and everything will be working fine after that . They did that and the same problem is persisting, the website is down. So I asked them a couple of days ago, were they going to seriously attempt to fix the problem, expedite it to a senior member so I can get the service I require and what compensation I will be receiving? They came back with, they had moved it up the chain and the senior engineer recommended that I authorise them migrating the website to a new server for free. I asked them what is the benefit of going to the new server. They replied that the new server has been securely updated and is free of any problems. They also offered 3 months extension of my current contract for free. Has anyone had any similar issues? Or has anyone with any knowledge of hosting any suggestions as to whether it is a good idea to move to the new server or not? (I presume if I don’t, I won’t have a website.) Finally can anyone recommend a family tree friendly host service, (possibly Australian based), for when I almost certainly choose to move? Thanks Matt. -- The WA Macintosh User Group Mailing List -- Archives - <https://firstname.lastname@example.org/> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> References Visible links: 1. https://hostingserviceswa.com.au/ 2. https://hostingserviceswa.com.au/ 3. https://hostingserviceswa.com.au/ Hidden links: 5. https://hostingserviceswa.com.au/
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