Hi guys,

I'm looking for some recommendations regarding implementing a web-based chat
feature for "live support" on a client's website.  What experiences do you
have with this type of thing, and can you recommend some software or scripts
that can be easily adapted to achieve the following requirements?

 - owner should be able to chat with multiple people but not in the same
chat window
 - owner should be able to initiate a chat
 - when owner is offline, it should be able to display a message saying that
support is currently unavailable
 - owner should be able to monitor when someone visits the site and what
page they
are looking at
 - when someone is typing a message, it should display that someone is
typing at the bottom of the box
 - works on all operating systems/browsers
 - allows visitors to receive a copy of the chat session


If anyone has any thoughts then it would be greatly appreciated.

Thanks in advance!

HC




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