Hi all,

Yesterday I got DSL.  I installed the modem, etc. and found the DSL light was 
flashing red (supposed to be green.)  I called tech support and they said that 
it meant that my service was not up and running yet and I should wait.  I then 
got online with my dial-up modem, surfed and disconnected.  My dh made a phone 
call.  After he was done the 'phone was dead.  I unplugged the DSL and it was 
still dead. I unplugged all but the telephone line and still had problems.  
Sometimes I heard nothing, other times I heard a busy-type signal and other 
times I heard a dial tone.

The phone guy came and said that there is a short in my modem and now the DSL 
and phone line are working but I don't know what happened to the modem.  I 
tried uninstalling it and reinstalling it, but after uninstalling it, my 
computer couldn't find the modem again.

I can get online with the DSL but I would still like to know what happened and 
if it is possible to fix.

Thanks!
Riva

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