Damn! Gotta do something about this mouse. Sorry again for the inadvertent
double-click send.
Since he is running XP, one thing you can do is to start Task Manager,
switch to the Processes tab, and click on the CPU column header to sort the
entries by percent. This will bubble the highest CPU-use processes to the
top. Under most normal circumstances, the system idle process should be at
the top (unless you're doing something such as graphics transformations,
programming IDE build and compile, etc.), since Windows is a message-based,
event-driven system and the machine ordinarily spends the vast majority of
the time sitting in an idle loop listening for you to do something to
generate a message or fire an event handler.
There should be very few processes showing significant CPU use at the top of
that list. In any event, note which processes seem to constitute the largest
users of CPU time, and investigate those first. If there do not seem to be
any culprits at the time when the system is clearly sluggish online, I would
think that that would point to a connection issue, either bandwidth
limitations/usage or other external factor.
Cheers,
Scott
.
----- Original Message -----
From: "trusz" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, May 17, 2005 9:26 PM
Subject: Re: [wdvltalk] E-mail and computer slowdown
On Tuesday 17 May 2005 09:03 pm, you wrote:
I am not confident enough to do a registry clean. I have heard so many
stories about what can happen if you mess up the registry . . .
I increased his IE cache - what other cache would I increase?
What can be done about the users on his node logging on? Would this
happen with DSL too?
Thanks for the reply,
Riva
If it's not a spyware issue then chances are you may be looking at either
a
networking issue (the slowdown from more people logged on that Michael
mentioned) or he may have an application running which is leaking memory
resources. When he notices the slowdown, have him reboot. If he speeds
back
up that's a good argument for some app on his machine, If he reboots and
it's
later in the day when more cable users are on, then it's something in his
isp. Might be user load, might just be a flaky piece of equipment which
gets
worse with user load. At that point he has to put in a ticket with his
isp.
For the application problem, you really want him to shut down apps using
lots
of memory one at a time and see when the system speeds back up. Then load
up
everything except the possible problem app and see if the system runs ok.
Sometimes you have to do this a few times to find the actual problem. It's
painstaking, time consuming work.
And of course it could be just accumulated flakiness in the os. All those
added and removed programs take a toll. Left over dll's , program
fragments
etc can slow things down. If the os isn't too customized you might simply
try
to reinstall or repair it.
drew
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