This is very frustrating. I have had both good and bad experiences with
Dell but I guess I must have had more good than bad because I bought my
last 2 computers from them. They even sent me out a new power supply
and motherboard when someone gave me the wrong advice about installing
RAM and I fried the motherboard. I have had experiences with tech
support where I was telling them what they should be telling me . . .
My sister's history is to buy something really cheap and it dies after a
year or two. I recommended Dell because my last Dell last 5+ years. I
just got a message from her now saying that she was going out but wanted
to let me know what happened with Dell. I will keep you posted if
anyone is interested.
Thanks for all the replies and feedback.
Riva
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