It turns out that the computer that they purchased is not compatible
with the SBC DSL that they use. Is there some way to fix this?
There sure is...tell Dell to stop lying and make good on the support options
they're supposed to offer. DSL is in no way reliant on knowing anything
about your computer set up all you need is a working modem to talk to the
service and you're fine.
Now having the computer compatible with the modem is a different matter...
MOU
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