At 12:26 PM 7/2/1998 -0700, Jack Killpatrick so eloquently stated:
>Hi,
>
>Looking for a little advice. I've had client X for about a year. We get
>along very well and she seems to be happy with my service. Recently we have
>been emailing each other about some changes to her site. She mentioned that
>there would probably be a good deal of content added to the site within the
>next 6 months to a year. I asked her what she thought the content would be,
>because right now I am making some minor navigation changes and would like
>to setup an architecture that will allow the upcoming stuff to be easily
>added. She sent me this response:
>
>> I just discussed the XYZ site with some more people here at My Company. We
>will probably be making some major changes to the site in the next 6-12
>months but we're not sure how that's going to play out yet. We will be
>discussing this topic at the next My Company meeting in September. <
>
>Now, I'd like to get her to define "not sure how that's going to play out",
>because I'd like to know if they are considering any of these options:
>
>1. having me do the work
>2. soliciting bids
>3. bringing the work in-house
>4. other
>
>I don't want to seem insecure about my standing, nor do I want to make her
>unconfortable with a question she may not want to give me a straight answer
>on (or may not know the answer to).
>
>Any ideas how I could approach this? The question I'd ask, bluntly, is "do
>you plan on continuing to use Infusion Design for the upcoming major
>changes?"
>
By telephone ask her our blunt question. E-mail doesn't work in
cases like this.
G
_______________________________________________________
George Matyjewicz, C.M.O. mailto:[EMAIL PROTECTED]
GAP Enterprises, Ltd. http://www.gapent.com/
Moderator of E-Tailer's Digest http://www.gapent.com/etailer/
Your Resource for Retail on the Net
MYWEB - Marketing Your Web
mailto:[EMAIL PROTECTED]?Subject=MYWEB_Info
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