I have to agree with Mike Stone regarding the client's need to know a bit
of html if they're going to maintain their own web pages. Even then, just
a rudimentary knowledge of html may eventually lead to dissatisfaction on
their parts. I, myself, assumed control of a $24,000 site that was put
together by Nethaven at Computer Associates. They used OpenIngress as the
engine for what they call their "Instantweb" construction and maintenance
tool, per the original specs of the contract. Unfortunately, the people
who spec'd the site at our end only knew how to boot-up Front Page and
wanted the minimum maintenance dbase engine. With time, the site became
ugly and stagnant. I've since made some minor mods to the site (at the
CEO's request), but now they're going to contract the work out to me to do
during my off-time (so I can handle my normal duties during the day--I
produce manuals).
Remember, make the client happy and they'll come back for more. You'll
also get good referrals. But allow them to veer in the opposite direction,
whether it's your fault or not, and you may end up being the benefactor of
the client's wrath.
Jan Cohen
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