>A friend of mine has a document that he wants to send to me sitting on his
>computer. He uses AOL as his sole internet connection. He cannot seem to
>attach the file to an email and when I direct him to a CGI file-uploader
>page, that seems not to work either. Any suggestions as to how I get this
>file from him?
Jason, I have no idea. But please everyone, no AOL jokes <G>
I have had many occasions to deal with AOL-users, and I often find it
extremely difficult. Here's a classic story (I of course won't identify
this web client of mine, it would be cruel).
I'm working to build a site for a client who is on AOL. He can't see the
javascript rollovers I've used on his site, which disappoints me. I'm on
the phone with him trying to explain what he's missing, and to suggest that
he download the latest AOL browser, which a friend tells me will show
javascript functions.
All of sudden, while my client is looking at his new site, his computer
locks up. He thinks it's because he was looking at the web pages I built. I
assure him that in this case that's not possible. I suggest:
"It sounds like you are going to have to reboot, your system is frozen."
"Reboot?"
"Yeah, you know, restart your computer."
"How do I do that?"
"Power down and power up."
"How do I do that?"
"Uh, what kind of computer do you have?"
"It's a Powerbook (notebook)."
"Well, where's the power switch?"
"I don't know, all I've ever done is close the lid and then open it."
I swear I'm not making this up. Apparently, when he bought the computer,
the salesperson must have given it to him powered on in suspend mode (lid
closed) and he had never used the power switch, he didn't know where it was
