> >>>>> >>>>> This is a true story from the WordPerfect helpline. Needless to say >>the >>>>> >>>>> help desk employee was fired; however, the person is currently suing >>the >>>>> >>>>> WordPerfect organization for: "termination without cause". This is >>from >>>>> >>>>> the taped conversation leading up to dismissal: >>>>> >>>>> "WordPerfect Technical Desk, may I help you?" >>>>> >>>>> "Yes, well, I'm having trouble with WordPerfect." >>>>> >>>>> "What sort of trouble?" >>>>> >>>>> "Well, I was just typing along, and all of a sudden the words went >>>>> away." >>>>> >>>>> "Went away?" >>>>> >>>>> "They disappeared." >>>>> >>>>> "Hmm. So what does your screen look like now?" >>>>> >>>>> "Nothing." >>>>> >>>>> "Nothing?" >>>>> >>>>> "It's blank; it won't accept anything when I type." >>>>> >>>>> "Are you still in WordPerfect, or did you get out?" >>>>> >>>>> "How do I tell?" >>>>> >>>>> "Can you see the C: prompt on the screen?" >>>>> >>>>> "What's a sea-prompt?" >>>>> >>>>> "Never mind. Can you move the cursor around on the screen?" >>>>> >>>>> "There isn't any cursor: I told you, it won't accept anything I >>type!" >>>>> >>>>> "Does your monitor have a power indicator?" >>>>> >>>>> "What's a monitor?" >>>>> >>>>> "It's the thing with the screen on it that looks like a TV. Does it >>>>> have a little light that tells you when it's on?" >>>>> >>>>> "I don't know." >>>>> >>>>> "Well, then look on the back of the monitor and find where the power >>>>> cord goes into it. Can you see that?" >>>>> >>>>> "Yes, I think so." >>>>> >>>>> "Great. Follow the cord to the plug, and tell me if it's plugged >>into >>>>> the wall." >>>>> >>>>> ".......Yes, it is." >>>>> >>>>> "When you were behind the monitor, did you notice that there were >>two >>>>> cables plugged into the back of it, not just one?" >>>>> >>>>> "No." >>>>> >>>>> "Well, there are. I need you to look back there again and find the >>other >>>>> >>>>> cable." >>>>> >>>>> "....... Okay, here it is." >>>>> >>>>> "Follow it for me, and tell me if it's plugged securely into the >>back of >>>>> >>>>> your computer." >>>>> >>>>> "I can't reach." >>>>> >>>>> "Uh huh. Well, can you see if it is?" >>>>> >>>>> "No." >>>>> >>>>> "Even if you maybe put your knee on something and lean way over?" >>>>> >>>>> "Oh, it's not because I don't have the right angle - it's because >>it's >>>>> dark." >>>>> >>>>> "Dark?" >>>>> >>>>> "Yes -the office light is off, and the only light I have is coming >>in >>>>> through the window" >>>>> >>>>> "Well, turn on the office light then." >>>>> >>>>> "I can't." >>>>> >>>>> "No? Why not?" >>>>> >>>>> "Because there's a power outage." >>>>> >>>>> "A power... A power outage? Aha, Okay, we've got it licked now. Do >>you >>>>> still have the boxes and manuals and packing stuff your computer >>came >>>>> in?" >>>>> >>>>> "Well, yes, I keep them in the closet." >>>>> >>>>> "Good. Go get them, and unplug your system and pack it up just like >>it >>>>> was when you got it. Then take it back to the store you bought it >>>>> from." >>>>> >>>>> "Really? Is it that bad?" >>>>> >>>>> "Yes, I'm afraid it is." >>>>> >>>>> "Well, all right then, I suppose. What do I tell them?" >>>>> >>>>> "Tell them you're too stupid to own a computer." >>>>> >>>>> ____________________________________________________________________ -------------------------------------------------------------------- Join The NEW Web Consultants Association FORUMS and CHAT: Register Today at: http://just4u.com/forums/ Web Consultants Web Site : http://just4u.com/webconsultants Give the Gift of Life This Year... Just4U Stop Smoking Support forum - helping smokers for over three years-tell a friend: http://just4u.com/forums/ To get 500 Banner Ads for FREE go to http://www.linkbuddies.com/start.go?id=111261 ---------------------------------------------------------------------
