Javilk wrote:
> Do you really believe that the average user, who won't even install a
> Netscape plugin, will actually make the effort to obtain, install, and
> test whatever that tool is???
>
> I, for one, doubt it. MS seems to believe the average user is either
> a moron, or too pre-occupied with other aspects of his or her life to
> realize what they are doing. And I fear they may be right.
Without commenting on the average MS user (though I'll admit that to
remind myself of who they are, I take careful notice of consumer
behavior while standing in line at WalMart :p), you do bring up a good
point.
If this was a car, you'd be getting a recall notice that forced the car
company to notify you of the "feature" you shouldn't have, bring it to
the nearest service center, and have it replaced *for* you, at their
expense for parts and labor. Perhaps there's something to look into
here.
If software companies and computer makers had to *pay* for the service
call to fix bugs or hardware screw-ups, you'd see a lot less crappy
software and hardware screwups. Might also boost the OSS market
(couldn't charge to fix something that you got for free).
just a thought . . .
Brett
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