if updates, plugins, add-ons and heynannynannybells&whisstles can be
installed by pushing one button, everybody does it.
trouble is not that people don't know what they are doing (is a basic fact
of life we all have to cope with sooner or later)
trouble is that the whole computer-bussiness is only slowly becoming aware
that - if they want to hook the whole brave new world on the computer - they
are indeed dealing with *customers*, who show typical *customer behaviour*
(like eg:"if it don't work, kick it" and "nomatter what, it's not my fault")
not that it is easy to give the *customer* what she wants, not that it's
smart to give the *customer* what she wants (give her what she needs, and
then some), but if you want to play ball, you've got to dumb down the basic
requirements for happy computing.
and that isn't a bad thing. if you can do a thing in 8 minutes without
thinking this really beats doing it in 3 hours and 20 reboots (windows 98,
anyone? ;-)
btw: maybe this is the wrong thread for this kind of simpleton-talk, but i
had to get it off my chest :-)
btw2: anybody noted the political correctness of this mail? ;-)
Please note: my e-mail address has changed.
______________________
Koen van Hees - Information Architect - Head of Production -
LDV/BATES Ad Agency
Home: http://www.ldv.be E-mail: [EMAIL PROTECTED]
Voice: +32-3-2410250 Fax: +32-3-2487344
Balansstraat 117 B-2018 Antwerp (Belgium)
We create fans for brands*
> -----Original Message-----
> From: Brett Lorenzen [SMTP:[EMAIL PROTECTED]]
> Sent: donderdag 11 maart 1999 15:01
> To: [EMAIL PROTECTED]
> Subject: Re: WC:>: It's not just Intel and numbers
>
> Javilk wrote:
>
> > Do you really believe that the average user, who won't even install
> a
> > Netscape plugin, will actually make the effort to obtain, install, and
> > test whatever that tool is???
> >
> > I, for one, doubt it. MS seems to believe the average user is
> either
> > a moron, or too pre-occupied with other aspects of his or her life to
> > realize what they are doing. And I fear they may be right.
>
> Without commenting on the average MS user (though I'll admit that to
> remind myself of who they are, I take careful notice of consumer
> behavior while standing in line at WalMart :p), you do bring up a good
> point.
>
> If this was a car, you'd be getting a recall notice that forced the car
> company to notify you of the "feature" you shouldn't have, bring it to
> the nearest service center, and have it replaced *for* you, at their
> expense for parts and labor. Perhaps there's something to look into
> here.
>
> If software companies and computer makers had to *pay* for the service
> call to fix bugs or hardware screw-ups, you'd see a lot less crappy
> software and hardware screwups. Might also boost the OSS market
> (couldn't charge to fix something that you got for free).
>
> just a thought . . .
>
> Brett
> ____________________________________________________________________
> --------------------------------------------------------------------
> Join The NEW Web Consultants Association FORUMS and CHAT:
> Register Today at: http://just4u.com/forums/
> Web Consultants Web Site : http://just4u.com/webconsultants
> Give the Gift of Life This Year...
> Just4U Stop Smoking Support forum - helping smokers for
> over three years-tell a friend: http://just4u.com/forums/
> To get 500 Banner Ads for FREE
> go to http://www.linkbuddies.com/start.go?id=111261
> ---------------------------------------------------------------------
____________________________________________________________________
--------------------------------------------------------------------
Join The NEW Web Consultants Association FORUMS and CHAT:
Register Today at: http://just4u.com/forums/
Web Consultants Web Site : http://just4u.com/webconsultants
Give the Gift of Life This Year...
Just4U Stop Smoking Support forum - helping smokers for
over three years-tell a friend: http://just4u.com/forums/
To get 500 Banner Ads for FREE
go to http://www.linkbuddies.com/start.go?id=111261
---------------------------------------------------------------------
