Its all browsers although firefox seems to be worse off than the others.
Since my first post the problem has now been observed in ERXLongResponsePage
too. The
perform action completes but then gets stuck and never returns the
pageForResult.

Although i can reproduce the error in production its not consistent and even
more
annoying is that the error doesn't exist on our development server. (Which
does make
it look like an apache problem)

I'm going switch on all the extra logging that kieran recommends and watch
the logs roll past


Thanks

2009/6/24 Chuck Hill <[email protected]>

>
> On Jun 24, 2009, at 4:56 AM, Robin Smith wrote:
>
>  Hi All,
>> We have suddenly developed an issue in our production enviroment and we
>> have no idea where to start debugging.
>>
>> Symptoms-
>> When using the app and you click a link or button  the request seems
>> to just stall, the
>> browser progress bar shows that its doing something but the page never
>> moves on. If i click the link or button again it completes straight away
>> with no problems.
>>
>
> All requests?  Just some?  Is it consistently reproducible?  Totally
> random?
>
> All browsers?  Just Safari?  I have seen this on Safari, but only for file
> uploads.  The request never gets to the WO app.
>
>
>  We are not sure if its an apache problem or maybe request handler problem.
>>
>> Does anybody have advice on where i should start?
>>
>> WO 5.3 on Tiger server
>>
>> Wonder Revision 9482
>>
>
> My guess would be a browser / network / apache problem.  If it was the app,
> the second click would not process straight away.  Start by checking the
> Apache logs to see if the request even arrives at your server.  If is does,
> check the app logs (you do have good logging, right?), to see if it gets
> there.
>
> Chuck
>
>
> --
> Chuck Hill             Senior Consultant / VP Development
>
> Practical WebObjects - for developers who want to increase their overall
> knowledge of WebObjects or who are trying to solve specific problems.
> http://www.global-village.net/products/practical_webobjects
>
>
>
>
>
>
>


-- 
Robin Smith
Software and Infrastructure Engineer  BEng (Hons) MBCS

Click Travel Ltd
www.clicktravel.com
For companies on the move

*** Click Travel has been awarded the best "Business Travel Management
Company 2009" at the Business Travel World Awards ***

Read more about our award here: http://www.clicktravel.com/wordpress/?p=484
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