On Jun 25, 2009, at 1:59 AM, Robin Smith wrote:
Its all browsers although firefox seems to be worse off than the
others. Since my
first post the problem has now been observed in ERXLongResponsePage
too. The
perform action completes but then gets stuck and never returns the
pageForResult.
That sounds like it could be a different problem.
Although i can reproduce the error in production its not consistent
and even more
annoying is that the error doesn't exist on our development server.
(Which does make
it look like an apache problem)
Or a concurrency / locking problem.
Chuck
I'm going switch on all the extra logging that kieran recommends and
watch the logs roll past
Thanks
2009/6/24 Chuck Hill <[email protected]>
On Jun 24, 2009, at 4:56 AM, Robin Smith wrote:
Hi All,
We have suddenly developed an issue in our production enviroment and
we
have no idea where to start debugging.
Symptoms-
When using the app and you click a link or button the request seems
to just stall, the
browser progress bar shows that its doing something but the page never
moves on. If i click the link or button again it completes straight
away
with no problems.
All requests? Just some? Is it consistently reproducible? Totally
random?
All browsers? Just Safari? I have seen this on Safari, but only
for file uploads. The request never gets to the WO app.
We are not sure if its an apache problem or maybe request handler
problem.
Does anybody have advice on where i should start?
WO 5.3 on Tiger server
Wonder Revision 9482
My guess would be a browser / network / apache problem. If it was
the app, the second click would not process straight away. Start by
checking the Apache logs to see if the request even arrives at your
server. If is does, check the app logs (you do have good logging,
right?), to see if it gets there.
Chuck
--
Chuck Hill Senior Consultant / VP Development
Practical WebObjects - for developers who want to increase their
overall knowledge of WebObjects or who are trying to solve specific
problems.
http://www.global-village.net/products/practical_webobjects
--
Robin Smith
Software and Infrastructure Engineer BEng (Hons) MBCS
Click Travel Ltd
www.clicktravel.com
For companies on the move
*** Click Travel has been awarded the best "Business Travel Management
Company 2009" at the Business Travel World Awards ***
Read more about our award here: http://www.clicktravel.com/wordpress/?p=484
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--
Chuck Hill Senior Consultant / VP Development
Practical WebObjects - for developers who want to increase their
overall knowledge of WebObjects or who are trying to solve specific
problems.
http://www.global-village.net/products/practical_webobjects
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