This is from my phone so it will be short. I think individual support should be considered on am hourly basis would be nice to direct high demand users to a page where they csm get a quote for their fix of they are unhappy with slow progress for minor bugs or enhancement requests.
Just my thoughts. Best, Joel On Mar 13, 2013 1:07 PM, "Italo Vignoli" <[email protected]> wrote: > Il 13/03/2013 20:45, Immanuel Giulea ha scritto: > > The description page (http://www.**documentfoundation.org/** >> certification/ <http://www.documentfoundation.org/certification/>) is >> rather vague for requirements in each category. >> > > This is an area where we must improve, although the process is quite clear > for developers where certification is based on a peer review (which means > that you are certified by your peers, based on your contributions). > > If we want to grow our community, there should be training done. A >> training >> session happened last month. Was the trainer certified? I have no idea, >> but >> probably not. >> > > We do not have certified trainers yet, although we have many trainers in > many countries. They will be able to apply for certification, which will be > probably based on a peer review (we are still discussing this subject, but > peer review is probably the best way for TDF). > > Companies are not necessarily using certified migration professional. >> The same logic applies for L1 and L2 support. >> > > Same as above, we do not have certified migration and certified support > professionals yet. The project is quite young (just over two years) and > this is the first certification program coming from an independent not for > profit foundation. > > Any help in this area is welcome. > > -- > Italo Vignoli - [email protected] > mob +39.348.5653829 - VoIP [email protected] > skype italovignoli - gtalk [email protected] > -- Unsubscribe instructions: E-mail to [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
