We are a not for profit entity, and we cannot engage in a commercial activity. 
Our objective is to develop an ecosystem of third parties able to sell value 
added services. 

-- 
Italo Vignoli
Mobile +39.348.5653829
Email [email protected]


On Thursday 14 March 2013 at 01:58, Joel Madero wrote:

> This is from my phone so it will be short. I think individual support should 
> be considered on am hourly basis would be nice to direct high demand users to 
> a page where they csm get a quote for their fix of they are unhappy with slow 
> progress for minor bugs or enhancement requests.
> Just my thoughts.
> Best,
> Joel 
> On Mar 13, 2013 1:07 PM, "Italo Vignoli" <[email protected] 
> (mailto:[email protected])> wrote:
> > Il 13/03/2013 20:45, Immanuel Giulea ha scritto:
> > 
> > > The description page (http://www.documentfoundation.org/certification/) is
> > > rather vague for requirements in each category.
> > 
> > This is an area where we must improve, although the process is quite clear 
> > for developers where certification is based on a peer review (which means 
> > that you are certified by your peers, based on your contributions).
> > 
> > > If we want to grow our community, there should be training done. A 
> > > training
> > > session happened last month. Was the trainer certified? I have no idea, 
> > > but
> > > probably not.
> > 
> > We do not have certified trainers yet, although we have many trainers in 
> > many countries. They will be able to apply for certification, which will be 
> > probably based on a peer review (we are still discussing this subject, but 
> > peer review is probably the best way for TDF).
> > 
> > > Companies are not necessarily using certified migration professional.
> > > The same logic applies for L1 and L2 support.
> > 
> > Same as above, we do not have certified migration and certified support 
> > professionals yet. The project is quite young (just over two years) and 
> > this is the first certification program coming from an independent not for 
> > profit foundation.
> > 
> > Any help in this area is welcome.
> > 
> > -- 
> > Italo Vignoli - [email protected] (mailto:[email protected])
> > mob +39.348.5653829 (tel:%2B39.348.5653829) - VoIP [email protected] 
> > (mailto:[email protected])
> > skype italovignoli - gtalk [email protected] 
> > (mailto:[email protected])


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