On 4/29/06, Ellen <[EMAIL PROTECTED]> wrote:
>  Warning--long story ahead, hope it's worth it--
>
>  Today I had a sofa delivered.  I live in a 3rd floor walkup with a
>  narrow, winding staircase from the 2nd to the 3rd level.  2 big strong
>  delivery guys came, got it to the 2nd floor landing, and told me that
>  my staircase was too narrow and it wasn't going to fit without
>  damaging the sofa or the wall, so they wouldn't be able to finish
>  delivering it. I think they were just covering their butts because
>  they didn't want to be liable for the damage.  I could either return
>  it for no charge and get a different one and pay the difference with
>  no additional delivery fee, or they would leave it on the landing if I
>  agreed to take responsibility for it.  I didn't want to return it and
>  be left with no sofa and face having to buy another one and be
>  restricted to one that was smaller, etc., and I had put a lot of time
>  and effort into finding this one.  So I told them to leave it and I
>  would figure something out. I had already been waiting 2 hours for
>  them to arrive.  They left at 1:00.  I turned my apt upside down so
>  the sofa would have a clear path, so I didn't want to be in limbo all
>  day.  Delivery charge was $99, they wouldn't reduce it.
>
>  My boyfriend came over at 4:00.  I had already explained the situation
>  to him on the phone.  He looked at the sofa and the staircase, and
>  measured the sofa and the stairs and determined it would be possible
>  to get it up the stairs.  Not easy, but possible.  So the 2 of us got
>  it up the stairs and into my apt in 30 min.  Mind you, at least one of
>  the delivery guys said he had 11 years of furniture delivery
>  experience and said it wasn't going to work.  We did no damage to the
>  walls and nothing noticeable to the sofa.  The sofa scraped the wall a
>  little, but nothing major. The apt on the 2nd floor had someone moving
>  in and someone moving out at the same time, while dealing with this
>  sofa on their landing for 3 hours.
>
>  My boyfriend and my parents, who bought the sofa for me, both said I
>  should call the furniture company and yell and them and tell them that
>  a guy and a girl got the sofa in the apt in 30 min, but 2 big strong
>  guys who are professional movers couldn't/wouldn't do it.  Is this
>  situation funny or just incredibly frustrating?

Funny.  All's well, etc.

The salient part of the whole thing is that YOUR PARENTS PAID FOR THE
SOFA!  I mean, wow.  Can you tell them that my dining room set is in
need of replacing, and I don't expect the delivery to be a problem?


Stephanie


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