Hey Charles,

I think it's a great idea to switch to a different issue tracker. I do however have a few concerns about the suitability of Github's issue tracker. As far as I know, it doesn't do a few things that I think is rather important.

 * Non-public issues (for managing security related issues) <--- I
   think this is a must-have feature
 * Categories (not quite the same as tags)
 * Priority
 * Bidirectional relations

If we're going to migrate trackers, why don't we set a list of criteria and evaluate GNA, GitHub, Redmine and Jira against those criteria so we can make an informed decision and pick the best solution for our needs?

Kind regards,

Andreas

On 01/08/16 01:56, Charles Dang wrote:
I intend to migrate any open bugs from our tracker on GNA to our GitHub repo's built-in issue tracker soon. GNA's interface is ancient and clunky, and maintaining a separate tracker is unnecessary effort. It also can lead to situations where new developers may not be able to do anything but submit new bugs if they aren't added as contributors to the GNA project, not to mention having to create a whole new account or have their bugs submitted anonymously. Using GitHubwould also allow for better and easier collaboration and management of bugs.

In the past, it was argued that GitHub doesn't have sufficient attachment support. That is no longer the case. According to this help article <https://help.github.com/articles/file-attachments-on-issues-and-pull-requests/>, they now support:

  * PNG (.png)
  * GIF (.gif)
  * JPEG (.jpg)
  * Microsoft Word (.docx), Powerpoint (.pptx), and Excel (.xlsx)
    documents
  * Text files (.txt)
  * PDFs (.pdf)
  * ZIP (.zip, .gz)

This should be sufficient.

There was also some talk before about hosting our own Redmine tracker. In my opinion, this would be more unnecessary maintenance overhead for little gain.

If anyone has any opposition to this, or wishes to suggest an alternative, do reply here.

Thanks,
Charles Dang (Vultraz, Community Manager)


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