THESE PROBLEMS ALL BOIL DOWN TO LACK OF CUSTOMER SERVICE & PUBLIC SAFETY
WHO EVER IS IN BUSINESS IS BECAUSE A CUSTOMER IS WILLING TO PAY. IF CUSTOMERS BOYCOT A BUSINESS, A BUSINESS FLIES IN THE AIR, NO MATTER WHAT BUSINESS YOU ARE DOING. - YOU GET PAID BECAUSE CUSTOMERS CONTRIBUTE MONEY - YOU BUY FOOD BECAUSE CUSTOMERS CONTRIUTE THE MONEY - YOU DRESS WELL BECAUSE CUSTOMERS CONTRIBUTE THE MONEY - YOU PAY YOUR RENT BECAUSE CUSTOMERS CONTRIBUTE THE MONEY ALL BUSINESS OWNERS NEED TO REALIZE THAT THE CUSTOMER OR CUSTOMERS HOLD THE MONEY. TREAT THE CUSTOMER WITH RESPECT & DIGNITY. GOVERNMENT AUTHORITIES HAVE A RIGHT TO SHUTDOWN A BUSINESS WHEN IT ENDAGERS PUBLIC SAFETY WHO DO YOU BLAME IN THIS CASE? WHILE IT IS GOOD TO SUPPORT OUR MEN AND WOMEN IN BUSINESS, IF THEY DO NOT CARE ABOUT US (CUSTOMERS), WHAT ELES? WHAT ARE THE CHOICES OR ALTERNATIVE? THE SITUATION IS NOT ONLY SAD BUT DISGUSTING On Fri, Jan 13, 2012 at 8:57 AM, <[email protected]> wrote: > Send WestNileNet mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://orion.kym.net/mailman/listinfo/westnilenet > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of WestNileNet digest..." > > > Today's Topics: > > 1. Re: Gaaga Bus Accident!!!!!! (Maandera) > 2. Fwd: FW: Umeme new Tariffs (Kiggundu Mukasa) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Fri, 13 Jan 2012 17:30:37 +0300 > From: Maandera <[email protected]> > To: A Virtual Network for friends of West Nile <[email protected]> > Subject: Re: [WestNileNet] Gaaga Bus Accident!!!!!! > Message-ID: > <cami0swvazwnbzcyhbsvba1lvqs9bwp51kadgc8b3qw9wlhc...@mail.gmail.com > > > Content-Type: text/plain; charset="windows-1252" > > Dear colleagues and fellow citizens, some comment on the unfortunate event > of yet another bus accident in which we have lost lives again (See link > given by brother Anguyo here: > > http://www.monitor.co.ug/News/National/-/688334/1302796/-/b236i6z/-/index.html > ). > > > According to the police investigations officer the accident is blamed on > the bus driver, while it is acknowledged that Gaagaa has had ?numerous > accidents since the start of its operations?. > > > I?m not sure what figure ?numerous? stands for, but we have been privy to > some of these accidents. I am sure most of us will agree that it is not > only Gaagaa whose buses have had accidents ? though the frequency might put > theirs on the higher side, I am not sure. > > > Gaagaa Bus company has its operating licence revoked. Buses to be handed in > for inspection, drivers to be re-tested. > > > Well and good. Some have even suggested this kind of inspection and testing > is done to all bus companies in Uganda. > > > I am still forced to ask: will that really address the issue? Even though > we all know that accidents can never really be stopped completely, we still > want to find out if they can reasonably be reduced? Yes, I believe, they > could. But, again, how?? > > Let me share a few experiences with this animal called travelling by bus. > > > Regardless of whether the management of the company is poor or excellent, > there seems to be another factor. A friend who travelled in a night bus of > Gaagaa from Arua to Kla last year told me this story: when they reached > Pakwack at around 10 pm, a passenger reported the speeding driver to the > owner of Gaagaa (James Nyakuni, I am told he is called. By the way, if you > lined up men and asked me to point out who he is, I would get a clean > zero). Anyhow, Mr. Nyakuni is said to have called the driver and asked him > to reduce speed. The driver got offended and refused to set off from > Pakwack. When Nyakuni got to know about this, I understand he called the > driver and told him it was okay, they would send another driver to bring > the passengers to Kla. Seeing his job going out of his hand, the driver > gets into the bus and sets off . . . . at . . . a snails speed. A > passenger gets up to tell him it is okay because all of them will reach Kla > at the same time. Then after some time, the driver changes speed to normal. > > > > In my own experience ? and I travel in those buses a few times too ? I have > once in a while had to ask the conductor to tell the bus driver to reduce > speed. The conductor goes. You either see a reduction in speed for a few > minutes and then it goes back to the driver?s normal overspeeding or there > will simply be no change. One time the conductor told me this driver is > like that. I think many passengers will continue sitting on those seats > saying their last prayers as long as there are bus drivers who do not take > their job professionally. > > > At another time in the same Luwero, the police ? using their speed gun - > get the driver of Gaagaa overspeeding. If these gadgets kept records, > anyone could crosscheck this evidence. When the driver stops, I say a small > ?Thank you? to God for this needed rescue and discipline. One police > officer comes with the book for recording. When the police officer with the > speed gun goes back, I lean my head through the window and tell him it > would be good if they use that gadget more often. He looks at me and says > nothing. Then the conductor enters the bus and I ask how much the fine for > such over-speeding was. He says ?We just gave them some chai?. Hmmm. . . . > talk of laughing too early . . . > > > > I hope my wild thoughts remain wild thoughts, that the police might have > taken the measure they took this time because the force lost one person and > another was injured in the accident. If they learn to improve on their own > professional ethics too, we might see some changes. > > > > Just some musing. > > > > > On Wed, Jan 11, 2012 at 8:31 AM, anguyo milton <[email protected]> wrote: > > > Dear All,I am extremely saddened by this news report and my condolences > to > > all those who were affected with reference to: > > > > > http://www.monitor.co.ug/News/National/-/688334/1302796/-/b236i6z/-/index.html > > > > > > > > Not long ago I made a passionate critique on this forum on the same > > organization when again they had an accident and that time I made an > > analysis of what I believed the problem at Gaaga was-managememnt of > public > > transportation and again this has come true-it is sad that these things > are > > happening when there was fore warning and advice. > > > > You can search through this forum what problems I believed the company > was > > facing and the solutions I thought them would help. > > > > I noticed several times on the Gulu/Arua highway the drivers at Gaaga are > > reckless and they'll not give way to on coming head traffic,this is > tragic! > > I urge all who travel on the roads to give way to buses/trucks as far as > > possible and let them pass. > > > > Milton > > > > _______________________________________________ > > WestNileNet mailing list > > [email protected] > > http://orion.kym.net/mailman/listinfo/westnilenet > > > > WestNileNet is generously hosted by INFOCOM http://www.infocom.co.ug/ > > > > All Archives can be found at > > http://www.mail-archive.com/[email protected]/ > > > > The above comments and data are owned by whoever posted them (including > > attachments if any). The List's Host is not responsible for them in any > way. > > _______________________________________________ > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://orion.kym.net/mailman/private/westnilenet/attachments/20120113/9ea66804/attachment-0001.html > > > > ------------------------------ > > Message: 2 > Date: Fri, 13 Jan 2012 17:47:04 +0300 > From: Kiggundu Mukasa <[email protected]> > To: A Virtual Network for friends of West Nile <[email protected]> > Subject: [WestNileNet] Fwd: FW: Umeme new Tariffs > Message-ID: <[email protected]> > Content-Type: text/plain; charset="us-ascii" > > > > Begin forwarded message: > > > > > Subject: Umeme new Tariffs > > > > FYI > > > > > > > > > -- Acta Virum Probant -- > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://orion.kym.net/mailman/private/westnilenet/attachments/20120113/a8ec1a62/attachment.html > > > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: umeme new tariffs.doc > Type: application/msword > Size: 242688 bytes > Desc: not available > URL: < > http://orion.kym.net/mailman/private/westnilenet/attachments/20120113/a8ec1a62/attachment.doc > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://orion.kym.net/mailman/private/westnilenet/attachments/20120113/a8ec1a62/attachment-0001.html > > > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: signature.asc > Type: application/pgp-signature > Size: 203 bytes > Desc: Message signed with OpenPGP using GPGMail > URL: < > http://orion.kym.net/mailman/private/westnilenet/attachments/20120113/a8ec1a62/attachment.sig > > > > ------------------------------ > > _______________________________________________ > WestNileNet mailing list > [email protected] > http://orion.kym.net/mailman/listinfo/westnilenet > > > End of WestNileNet Digest, Vol 41, Issue 17 > ******************************************* >
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