THE WHATIS.COM WORD-OF-THE-DAY November 28, 2003 do not call list
______________________ SPONSORED BY: IBM What makes an on demand business, on demand? In a word, integration. Integrated people, integrated processes, integrated applications. That's where middleware like IBM WebSphere can help. See how WebSphere Business Integration delivers. On demand. Get your copy of the Business Integration white paper today. http://www.ibm.com/websphere/news/biwp ______________________ TODAY'S WORD: do not call list See our complete definition with hyperlinks at http://searchcrm.techtarget.com/sDefinition/0,,sid11_gci938811,00.html?track=NL-34 The "do not call" list is a registry of phone numbers that telemarketers are prohibited from calling in most circumstances. The list is maintained by the National Do Not Call Registry of the Federal Trade Commission (FTC) in the United States, and consumers can contact the agency to have their numbers registered. Organizations are prohibited from making calls to sell goods or services to any numbers listed, and are subject to substantial fines if they fail to comply. Political organizations, charities, surveyors and companies that a consumer has a pre-existing relationship with are exempt from the restriction, although they must comply with some rules. Once your registration goes into effect (usually three months after you apply) organizations can call to ask you to take a survey or make a donation, but cannot try to sell you anything. In the case of a pre-existing relationship, a company can call you for up to 18 months after a purchase, delivery, or payment, although if you ask them not to call again they are required to honor your request. All organizations must refrain from calling anyone who asks them not to, and must maintain their own "do not call" lists of such numbers. Consumers have responded enthusiastically to the list: the agency started registering phone numbers in late June of 2003, and by mid-August had added over 30 million numbers. For marketers, however, the list has required fundamental changes to the way they conduct business. Even in advance of the registry's implementation many marketers have turned to e-mail campaigns as a replacement for telemarketing, which has contributed to the rapid increase in the growth of spam. According to Brightmail Probe Network research, in September 2003 spam accounted for 54% of all Internet e-mail, up from 18% in April 2002. Industry experts recommend that marketers rely on opt-in e-mail rather than unsolicited commercial e-mail (UCE), and use techniques such as customer segmentation and direct e-mail marketing to send appropriate -- and possibly even welcome --messages. ______________________ SELECTED LINKS: The National Do Not Call Registry's Web site provides more information and a form for adding your telephone number to the list. https://www.donotcall.gov/FAQ/FAQConsumersNew.aspx SearchCRM.com offers a selection of resources in its "Feature Topic: Do-not-call brawl." http://searchcrm.techtarget.com/featuredTopic/0,290042,sid11_gci930384,00.html?track=NL-34 Jon Panker's article explains how the "'Do-not-call list' changes game for marketers." http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci920042,00.html?track=NL-34 ______________________ TODAY'S TECH NEWS: MCBRIDE INTIMATES CODE CLEANUP IN LINUX NIGH IMPOSSIBLE SCO Group CEO Darl McBride reacts to the latest volley from the open source community, and he suggests that cleaning up the Linux code that, according to SCO, infringes on the company's Unix IP would leave the open source OS virtually unrecognizable. http://searchenterpriselinux.techtarget.com/originalContent/0,289142,sid39_gci938714,00.html?track=NL-34 MICROSOFT, USER DIFFER ON DETAILS OF EXCHANGE 2003 FLAW A network admin found a flaw in an Exchange Server 2003 component, and Microsoft says the flaw occurs only with certain configurations. That isn't so, says the admin. http://searchsecurity.techtarget.com/originalContent/0,289142,sid14_gci938649,00.html?track=NL-34 WACHOVIA COMPLIANCE CHIEF 'JOINED AT HIP' WITH CIO The title of chief compliance officer (CCO) is a relatively new one at Wachovia Corp., the Charlotte, N.C.-based banking giant and the fifth-largest bank holding company in the United States based on assets ($389 billion). But in this day and age, it's a necessary role. http://searchcio.techtarget.com/qna/0,289202,sid19_gci938690,00.html?track=NL-34 >> Catch up on all the latest IT news at http://searchtechtarget.techtarget.com?track=NL-34 _____________________ THANKSGIVING QUIZ | General IT terms The questions are tough, but the answers are quite entertaining! Feed your brain. http://whatis.techtarget.com/definition/0,,sid9_gci938152,00.html?track=NL-34 ______________________ SECRET WORD-OF-THE-DAY | What is IT? This is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area. >> See if you're right! http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci212495,00.html?track=NL-34 _____________________ LEARN IT IN 10 EASY STEPS | Web Services Web services are services that are made available from a business's server for Web users. Almost any product can be sold on the Web and many services can actually be performed on the Web, remotely and without human intervention. This Learn IT intends to give you a "quick handle" on what Web services is all about and what you and your business may want to do about it now. http://searchwebservices.techtarget.com/sDefinition/0,,sid26_gci934542,00.html?track=NL-34 ______________________________ RECENT ADDITIONS AND UPDATES [1] SPML http://searchwebservices.techtarget.com/sDefinition/0,,sid26_gci938390,00.html?track=NL-34 [2] agile software development http://searchvb.techtarget.com/sDefinition/0,,sid8_gci936457,00.html?track=NL-34 [3] myoelectric signal http://searchmobilecomputing.techtarget.com/sDefinition/0,,sid40_gci936219,00.html?track=NL-34 [4] TCP/IP offload engine http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci935358,00.html?track=NL-34 [5] mail transfer agent http://searchwebservices.techtarget.com/sDefinition/0,,sid26_gci876011,00.html?track=NL-34 ____________________________________________________________________ ::::::::::::::::::: WHATIS.COM CONTACTS ::::::::::::::::::: MARGARET ROUSE, Site Editor ([EMAIL PROTECTED]) IVY WIGMORE, Consulting Editor ([EMAIL PROTECTED]) LOWELL THING, Consulting Editor and Founder ([EMAIL PROTECTED]) GABRIELLE DERUSSY, Advertising ([EMAIL PROTECTED]) ::::::::::::::::::::: ABOUT THIS NEWSLETTER :::::::::::::::::::::: This newsletter is published by TechTarget, the most targeted IT media. http://www.techtarget.com?track=NL-34 Copyright 2003 TechTarget. 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