THE WHATIS.COM WORD-OF-THE-DAY December 9, 2003 business technology management
______________________ SPONSORED BY: IBM How do you build reliable apps as fast as you need them? Start with a high-volume, highly secure foundation. Then, use the best tools to build, test, and deploy your applications. Middleware like IBM WebSphere Application Server can help. It provides both the rock-solid foundation and the tools to develop applications for it. See how. Read the white paper on WebSphere Application Server V5 today. http://www.ibm.com/websphere/news/ftwp ______________________ TODAY'S WORD: business technology management See our complete definition with hyperlinks at http://searchcio.techtarget.com/sDefinition/0,,sid19_gci866347,00.html?track=NL-34 Business technology management (BTM) is a term for a group of services intended to help businesses that might not have their own information technology (IT) department. BTM can include technology planning, project management, support, database services, disaster recovery, network management, security, and document services such as e-billing, document formatting, and mass printing and mailing. A company that offers BTM services may offer consulting or the actual service itself. __________________________ RELATED TERMS: disaster recovery plan http://searchsecurity.techtarget.com/sDefinition/0,,sid14_gci752089,00.html?track=NL-34 ______________________ SELECTED LINKS: Telus provides BTM services. http://www.telus.com/largebusiness/ebusiness/technology_management.html SpliceNet describes their approach to BTM services. http://www.splice.net/approach.htm Enamics describes their BTM resources. http://www.enamics.com/resources/?p=6 ______________________ TODAY'S TECH NEWS: STEPS TO SUCCESS: KNOW WHAT YOU'RE GETTING INTO WITH OFFSHORE OUTSOURCING IT conferences are not known for controversy, but things change when the topic is offshore outsourcing. This summer, for instance, laid-off IT workers picketed the 2003 Strategic Outsourcing Conference at the Waldorf-Astoria Hotel in New York City. http://searchcio.techtarget.com/originalContent/0,289142,sid19_gci939834,00.html?track=NL-34 PEOPLESOFT PLEDGES TO KEEP WORLD TURNING Despite some analysts' opinions that PeopleSoft should consider paring down its product lines, the company is committed to delivering ongoing support and enhancements to PeopleSoft World, an executive told SearchCRM.com. http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci939417,00.html?track=NL-34 STUDY PICKS TOP MARKETING-AUTOMATION SOFTWARE A recent Forrester Research study of six marketing-automation products found that all have relative strengths and weaknesses. But when it comes to satisfying the greatest breadth of requirements, two stand out. http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci939172,00.html?track=NL-34 >> Catch up on all the latest IT news at http://searchtechtarget.techtarget.com?track=NL-34 ______________________ SECRET WORD-OF-THE-DAY | What is IT? This is a company that offers individuals or enterprises access over the Internet to applications and related services that would otherwise have to be located in their own personal or enterprise computers. Do you think you know the secret Word of the Day? Click this URL and see if you're right! http://searchcrm.techtarget.com/gDefinition/0,294236,sid11_gci213801,00.html?track=NL-34 _____________________ LEARNING PATH | Customer Relationship Management Give yourself a quick tutorial in customer relationship management (CRM) by reading this series of related definitions in sequence. http://searchcrm.techtarget.com/sDefinition/0,,sid11_gci788453,00.html?track=NL-34 _____________________ IT Horoscopes | December The stars are clear -- get your work caught up by mid-December and then you can relax and join in the holiday fun. Find out what the cosmos have in store for your sign this month! http://searchcio.techtarget.com/sDefinition/0,,sid19_gci919205,00.html?track=NL-34 _____________________ QUIZ | Unleashing the Power of the Database Find out how much you know about the mighty database in this week's quiz! http://searchdatabase.techtarget.com/sDefinition/0,,sid13_gci934211,00.html?track=NL-34 ______________________________ RECENT ADDITIONS AND UPDATES [1] SNAFU http://whatis.techtarget.com/definition/0,,sid9_gci940056,00.html?track=NL-34 [2] split horizon http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci939694,00.html?track=NL-34 [3] route poisoning http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci939324,00.html?track=NL-34 [4] churn http://searchmobilecomputing.techtarget.com/sDefinition/0,,sid40_gci939704,00.html?track=NL-34 [5] storage area network http://searchstorage.techtarget.com/sDefinition/0,,sid5_gci212937,00.html?track=NL-34 ____________________________________________________________________ ::::::::::::::::::: WHATIS.COM CONTACTS ::::::::::::::::::: MARGARET ROUSE, Site Editor ([EMAIL PROTECTED]) IVY WIGMORE, Consulting Editor ([EMAIL PROTECTED]) LOWELL THING, Consulting Editor and Founder ([EMAIL PROTECTED]) GABRIELLE DERUSSY, Advertising ([EMAIL PROTECTED]) ::::::::::::::::::::: ABOUT THIS NEWSLETTER :::::::::::::::::::::: This newsletter is published by TechTarget, the most targeted IT media. http://www.techtarget.com?track=NL-34 Copyright 2003 TechTarget. 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