Bruce, Trap Handler option has always been there, at least way back to version 5.
If trap handler was enabled, you would have found some errors in the log like the ones described in our Knowledge Base articles: http://support.ipswitch.com/kb/WG-19980120-DD46.htm or http://support.ipswitch.com/kb/WG-20001228-DM01.htm Whether the trigger is 1 or 8, the alert on traps will be generated immediately because it is not initiated via a poll. As far as how to find the Services window in W2K, you got us with that one:) Mark Singh WhatsUp Gold Support Manager Ipswitch, Inc._________ ______________<>< -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Bruce Shaw Sent: Friday, April 19, 2002 1:18 PM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] snmp traps When did this show up? ...and this is documented where in the manual? (eventually found it on page 195 - no index entry, no pretty picture like the one below - an afterthought?) Works now. Got hooted at twice right away (mdlogd sends two notifications) even though trigger was set to 8. In windows 2000, services is in Administrative tools, not directly off the control panel. Please start putting 2000/XP stuff in the documentation. -----Original Message----- From: Mark Singh [mailto:[EMAIL PROTECTED]] Sent: Friday, April 19, 2002 6:47 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] snmp traps Bruce, I see you mentioned trigger, so I supposed you are talking alert trigger there. So go to Configure | Program Options and SNMP Traps and verify that Trap Handler is enabled. If it is enabled, then in Control Panel go to Services and see if SNMP Trap Service is running. If it is running, disable it. (it is trying to listen on port 162 also). Mark Singh WhatsUp Gold Support Manager Ipswitch, Inc._________ ______________<>< -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Bruce Shaw Sent: Thursday, April 18, 2002 6:11 PM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] snmp traps Addendum - the trap log is empty. Changed the trigger to 1 (and immediately got hooted at because of a lost packet) and retried. Nothing. SNMP is working correctly, I can view the machine and the hme0 card. I've got a 7.0 install CD. Should I revert back? -----Original Message----- From: Bruce Shaw Sent: Thursday, April 18, 2002 1:53 PM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] snmp traps SNMP alerts appear to be broken. I just tried an alert that worked with previous versions and nothing happened. I'm using a SOlaris server using SOlstice disksuite. It uses mdlogd. My /etc/opt/SUNWMd/mdlogd.cf file contains the right information and nothing has changed. When I deliberately break a mirror (by unplugging a hard drive) once solstice disksuite understands that something is broken, I should get an email and sound alert. Tried it twice - no response. The only thing that has changed is the SNMP community name. This shouldn't affect traps, should it? It's acknowledging SNMP is working. -----Original Message----- From: Mark Singh [mailto:[EMAIL PROTECTED]] Sent: Thursday, April 18, 2002 12:19 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] snmp traps Bruce, what do you mean by "did my standard check and came up empty"? What are you experiencing? (are you not receiving traps, are you not happy with the trap notifications or are you not able to filter for specific trap notification) Mark Singh WhatsUp Gold Support Manager Ipswitch, Inc._________ ______________<>< -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Bruce Shaw Sent: Thursday, April 18, 2002 12:17 PM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] snmp traps I'm using 7.0.2 and did my standard check and came up empty. This is what I bought the thing for in the first place. I need this fixed now or I want my money (and 6 months development work) back. I will run beta if necessary. -----Original Message----- From: Rich [mailto:[EMAIL PROTECTED]] Sent: Thursday, April 18, 2002 8:07 AM To: [EMAIL PROTECTED] Subject: Re: [WhatsUp Forum] snmp traps What version of WUG are you using? It is our experience that the last upgrade pretty much made WUG SNMP Trap Notification useless..... we ran it by Support and they said that is the way it is, live with it. This after we worked long and hard with earlier versions to get notification working to email and cell phones! I am looking around for another product. Rich ---------- VP - Operations ISPhone Inc +1 231 929 0970 ----- Original Message ----- From: "Glatt, Robert" <[EMAIL PROTECTED]> To: "'wug'" <[EMAIL PROTECTED]> Sent: Thursday, April 18, 2002 9:08 AM Subject: [WhatsUp Forum] snmp traps > Here are 2 traps that I receive from my Cisco 6509 Catalyst switch. I have > the notification set up to send an alert on any snmp trap. What I would like > to do is only send an alert if the first trap is received. I cannot set the > trap to be 41.2-6.1 because it is true for both of them. Ideally, I would > want to use ciscoMgmt.41.1.2.3.1.3.0.=6 > I must be missing something simple as it doesn't seem to work. Anyone want > to show me the error of my ways??? > > > Trap(ciscoMgmt.41.2-6.1) ciscoMgmt.41.2 Addr:192.97.252.6 Int:6 Int:1 > Tick:"83 days 14:53:34" ciscoMgmt.41.1.2.3.1.2.0=MGMT > ciscoMgmt.41.1.2.3.1.3.0=6 ciscoMgmt.41.1.2.3.1.4.0=MGMT > ciscoMgmt.41.1.2.3.1.5.0="2002 Apr 18 08:17:02 EDST -04:30 > %MGMT-5-ERRDISPORTENABLED:Port 5/14 err-disabled by duplex-mismatch enabled > by errdisable timeout" ciscoMgmt.41.1.2.3.1.6.0=722481430 > > > Trap(ciscoMgmt.41.2-6.1) ciscoMgmt.41.2 Addr:192.97.252.6 Int:6 Int:1 > Tick:"83 days 14:51:50" ciscoMgmt.41.1.2.3.1.2.0=SYS > ciscoMgmt.41.1.2.3.1.3.0=4 ciscoMgmt.41.1.2.3.1.4.0=SYS > ciscoMgmt.41.1.2.3.1.5.0="2002 Apr 18 08:15:18 EDST -04:30 > %SYS-3-PORT_COLLDIS:Port 5/14 disabled due to collision" > ciscoMgmt.41.1.2.3.1.6.0=722471026 > > > thanks > bob > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
