I think I found the problem here.  I noticed that the poll count in the
lower right corner said "STOP".  I poked around and saw that Monitor-Active
Polling was not checked.  I checked it, and the poll count began.  I'm
certain that's the problem, although I have no idea how active polling got
turned off.  I just tested creating a new map and device, and it looks like
the default is for automatic polling to be turned off.  It was not like
this before, though.  Is there a configuration somewhere that will be such
that automatic polling is turned on for every new map?  I couldn't see any
way of doing so.  Or is this a bug in 7.03?  This may have been the first
couple of new maps that I've created since upgrading to 7.03 a few weeks
back.

Chris Powers
Systems Engineer
MCSE, CNA, Network+, A+
Keane IT Technical Services
(617) 517-1730
----- Forwarded by Christopher J Powers/CORP/Keane on 08/16/2002 02:20 PM
-----
                                                                                       
                            
                    Christopher J                                                      
                            
                    Powers               To:     [EMAIL PROTECTED]       
                            
                                         cc:                                           
                            
                    08/16/2002           Subject:     WUG not manually polling a 
device(Document link: Christopher 
                    11:36 AM             J Powers)                                     
                            
                                                                                       
                            
                                                                                       
                            



Hi, people.

I've got WUG 7.03, as an application, on a 2000 server box.  Just created a
new map yesterday, with one device in it........a router.  Configured the
device for ICMP pings, monitoring on every single poll, 24/7, and polling
takes place every 5 minutes.  I know that the WAN link to the device is
down, and thus the device is down.  But in WUG, the device state is not
changing colors/shapes as the polling continues and the packets are lost.
HOWEVER, the device state WILL change if I a manual poll.

I tried deleting the device and map and recreating them from scratch, but
still get the same results.  Any ideas or explanations??????

Thanks.........

Chris Powers
Systems Engineer
MCSE, CNA, Network+, A+
Keane IT Technical Services




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