RE: [WhatsUp Forum] Custom Services AutoDiscover

[Burks, Jon]

The Service account that Whatsup Gold is running as, must have admin rights to monitor the services for each respective device. Your account probably has these rights. The local system account or service account does not. This can be done either using a local or domain admin rights.   One other caution, if the service account gets disabled or locked out due to a bad password attempt violation, you will get an alert that all of your services are down.   If you are monitoring systems across multiple domains using one WUG monitor, then you must have a domain trust established.   Other products (e.g. Freshwater Sitescope) offer you the ability to "connect to remote host as" and you specify the account authentication. This would be a good feature for IPSwitch to add to their product. -----Original Message----- From: Harig, Jeff R Mr SIGNAL [mailto:[EMAIL PROTECTED]] Sent: Thursday, November 21, 2002 11:10 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Custom Services AutoDiscover Would anyone happen to know why the services that the new services.ini discovered will report that everything is fine while I'm in the console...but as soon as I exit and start WUG back up as a Service...I get alarms like crazy?   Jeff -----Original Message----- From: Harig, Jeff R Mr SIGNAL [mailto:[EMAIL PROTECTED]] Sent: Thursday, November 21, 2002 8:32 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Custom Services AutoDiscover   Chris,   I dropped this onto my WUG server and I'm blown away by the services I can now monitor.    This is awesome. Thx, Jeff -----Original Message----- From: Chan, Christopher [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 20, 2002 5:00 PM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Custom Services AutoDiscover   This is the file I've created for my network, just rename it to services.ini.  The exchange is 5.5 and citrix is citrix xp for those who have a similar setup. Enjoy, Chris chan Ps. Great tip regarding autodiscovery by the way.   -----Original Message----- From: Burks, Jon [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 20, 2002 1:52 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Custom Services AutoDiscover   Rob,   You will need to modify the services.ini file found in the c:\program files\whatsup path (recommend that you backup the file first) to include these custom services with a statement to enable the auto discover. It has been requested that IPSwitch include this as a standard feature in a future release (hint version 8, that is now in beta) for all of the default Windows NT 4 and 2000 services. So far, it is not included in version 8 Beta 3.  Perhaps a group of us could gather these services and share the file?   Currently the only way to discovery NT services that have been defined previously is to modify the services.ini and include "UseInDiscovery=true" statement (see below):   [IIS Admin Service] CLSID={87B0F902-CF8A-11D2-9CC8-0040053DDA73} SERVICENAME=IISADMIN RESTART=0 UseInDiscovery=true   [IIS SMTP Service] CLSID={87B0F902-CF8A-11D2-9CC8-0040053DDA73} SERVICENAME=SMTPSVC RESTART=0 UseInDiscovery=true   [IIS WWW Service] CLSID={87B0F902-CF8A-11D2-9CC8-0040053DDA73} SERVICENAME=W3SVC RESTART=0 UseInDiscovery=true     Regards,   Jon   -----Original Message----- From: Goodwin, Robert [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 20, 2002 9:52 AM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Custom Services AutoDiscover I have a number of custom services I have defined and they all check properly. What I want is to click the autodiscover button on the device and check to see if the customer services are on a server.   Has anyone done this?   Thanks   Rob Goodwin