Hmmmmm.....that is not what the removedevice.asp file looks like in my version of whatsup gold. I wonder if that has anything to do with the fact that I am using the evaluation copy and not the full version (which we are planning on getting sometime). I wonder if I copy what you posted below into the removedevice.asp file if it would work. If not, I guess I need to wait until we get the full version. Thanks for your help.
Dan -----Original Message----- From: Welsh, Jeff [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 17, 2002 11:57 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Web Notes entries lost on restart This is the default removedevice.asp file. Look in your WebTemplateArchive\Classic folder for default file. ====================== <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <!-- Whatsup Gold 7 RemoveDevice.asp ---------------- Removes a device --> <html> <head> <%include% StandardPageHeader.asp> <meta http-equiv="Refresh" content="1; URL=map.asp?map=<%URL_ENCODE% (%URL_VALUE% map)>"> <title>WhatsUp Gold - Remove Device></title> </head> <body> <h3>Removing Host...</h3> <%CURRENT_MAP% (%URL_VALUE% map)> <%CURRENT_DEVICE% (%URL_VALUE% target)> <%LOG_USER_EVENT% LOG_DELETE_HOST> <%MAPSET% (REMOVE_DEVICE, %URL_VALUE% target)> <%INCLUDE% NavButtonsMapTopLog.asp> <%INCLUDE% StandardPageFooter.asp> </body> </html> Jeff Welsh State of Maine BIS -----Original Message----- From: Eyster, Daniel [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 17, 2002 10:50 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Web Notes entries lost on restart I checked out that KB article. I changed (and backed up the originals) the files the KB article mentioned. However, in the removedevice.asp file, I cannot find the line that has <%MAPSET% (REMOVE_DEVICE, %URL_VALUE% target)>. Actually, it's not there or in any of the other removedevice files. Any ideas? Dan -----Original Message----- From: Welsh, Jeff [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 17, 2002 9:55 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Web Notes entries lost on restart Correct, so you must also submit setting for map, after device. Or better yet KB article WG-20020321-DM01 to auto save device from web interface. WUG versions 7.x Jeff Welsh State of Maine BIS -----Original Message----- From: James Amann [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 17, 2002 9:08 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Web Notes entries lost on restart Web entries can be buggy, but I saw someone post a note saying that if you click submit to save the entries on the device, you should also go to the MAP settings on which that device is located and do a save/submit for the entire map as well. Try that and let us know if it resolves the issue. I have not yet had a chance to try it. HTH James McGovern Amann Network Technician Lead Georgia State University IST / UCCS 95 Decatur St. Suite 500 Atlanta, GA 30303 PH: 404.651.1574 FX: 404.651.4408 PG: 404.476.7754 [EMAIL PROTECTED] >>> [EMAIL PROTECTED] 12/17/02 07:16AM >>> When I restart the WUG7.04 service I lose all my html entries in the device notes. Is this expected, or have I missed something> I have assumed that the notes in the web device settings are kept separate from the Console's device notes. Regards IanC #### @MCL@ #### This e-mail message and any attachments may be confidential and may also be a privileged communication. It is intended solely for the person(s)to whom it is addressed. If you are not the intended addressee of the message you must take no action based on it. Please reply to this message to let us know you received it in error and also delete the message from your system. This disclaimer confirms that Moffat Communication security systems have swept e-mail and attachments for viruses. However it does not guarantee that either are virus-free and accepts no liability for any damage sustained as a result of viruses. #### MOFFAT COMMUNICATIONS LTD Registered in UK [EMAIL PROTECTED] #### Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
